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Systems and Operations

IT Systems and Operations provides much of the behind-the-scenes work that makes communication and computers on campus work. Systems and Operations consists of these key areas:

Facilities, Systems, and Operations

  • Offers system and application monitoring and Outage Notification Process for the data centers housing Purdue's production infrastructure systems
  • Provides service management and project management for infrastructure-related and customer components and efforts

Infrastructure Services

  • Administers Windows, Mainframe, and UNIX systems as well as enterprise storage assets including SAN, NAS, and backup hardware and associated management software

Service Availability

Service Availability Metrics — 2012
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Exchange 100.0% 100.0% 99.9%
Blackboard Vista 100.0% 100.0% 100.0%
Career Accounts 100.0% 100.0% 100.0%
Signals 100.0% 100.0% 100.0%
1P Portal 100.0% 100.0% 100.0%
SAP ERP 100.0% 100.0% 100.0%
BW 100.0% 100.0% 100.0%
XI 100.0% 100.0% 100.0%
ESS 100.0% 100.0% 99.9%
SRM 100.0% 100.0% 99.7%
Banner Fin. Aid - INB 100.0% 100.0% 100.0%
Banner Fin. Aid - Self Srvc 100.0% 100.0% 100.0%
Banner Luminis Portal 100.0% 100.0% 100.0%
Banner Student - INB 100.0% 100.0% 100.0%
Banner Student - Self Srvc 100.0% 100.0% 100.0%

Notes:

Awards and recognition