No digest IDs were extracted from the approval request
You received a similar message like the following in your INBOX after sending a message to PureMessage, requesting the release of quarantined messages in your digest.
This is an informational message about your digest approval request. The following errors were encountered while processing your request:
No digest IDs were extracted from the approval request.
For more information, or to take corrective action, please contact the mail administrator. Include the status lines above in your request.
TheManagement PureMessage Admin
This is likely due to the fact that a digest ID was not present in the reply to PureMessage. Digest IDs should look like [#XXXXXX-X]. Do not edit the digest ID when you request the release of a message.
If you are requesting to release quarantined messages that are more than 10 days old, then it is likely that the entire digest, along with all of the associated messages within this digest, have been deleted.
For further information concerning the releasing of quarantined messages, click here:
How can I release a message from the quarantine so that I can receive it?
