How do I request an account for a faculty/staff member who has requested an ITaP Exchange account
Please review the following checklist prior to requesting the account creation:
- Do they know their password to access their Purdue Electronic Directory entry? This is the password that will be pushed to their ITaP Exchange server account. Plans exist to "acmaint" the ITaP Exchange server. The ITaP Exchange server is not currently an "acmaint" machine - password changes will not automatically flow from an acmaint account password change or from a password change to their directory entry.
- Is their directory "alias" a coordinated account? If they know their directory password, they may confirm their entry is coordinated from the Purdue Career Account web page at: http://labinfo.cc.purdue.edu/ Click on "My Account Web Page" and then click on "Check Account Status".
- Does the directory entry for the individual requesting the account have an @purdue.edu email address setup? When the ITaP Exchange account is created, the "email" field on their directory entry will become their ITaP Exchange "reply to" address.
- Please be sure that the individual requesting the account understands that: A message sent from Exchange - to an individual on Exchange - does not leave the Exchange server. It will not be processed by the user's Purdue Electronic Directory entry. Once their ITaP Exchange account is created, it will immediately begin to receive mail. They will need to access the account to read their Exchange mail or setup an Outlook server side rule to forward their mail to their directory entry.
- If they wish to receive all their email on their ITaP Exchange account, they must change the "service" field of their directory entry to: forward mailhub_alias@exchange.purdue.edu Please note: If they are changing the account from "store" to "forward", any messages stored on "mailhome.purdue.edu" will be deleted after seven days. If they wish to keep a copy of any old messages stored on "mailhome.purdue.edu", please have them telnet to "mailhome.purdue.edu" and forward the messages to their alias@purdue.edu email address. With their new setting in the "service" field of their directory entry, these messages will be redirected to their ITaP Exchange account. Once the above checklist is completed, as the support person for your area, please send mail to: exchange-admin@purdue.edu State you are requesting an account for a faculty/staff member. Please include the following information from their Purdue Electronic Directory entry: alias,qualified_name,department (The above information will assist us to identify the correct person from the over 100,000 entries in the electronic directory.) After the account is created (usually within two business days) a reply will be sent to you confirming the account creation has been completed.
