End-User Web Interface Questions
General Usage Questions
- How can I find out what led to a message being identified as spam?
- How does the spam scanning service determine what is spam?
- My IP address is on a block list. How can I avoid e-mail being quarantined when sending to @purdue.edu e-mail addresses?
- What do I do with spam that made it through the scanner?
- What is spam?
- What is the Spam Scanning Service Policy?
- What messages are scanned by the spam scanning service?
- Why are messages I'm sending to other @purdue.edu users being quarantined?
- Why did a legitimate e-mail message get identified as spam?
How do I set up my @purdue.edu e-mail to use the Spam Scanning service?
- Can I customize my individual settings and set up exception lists?
- How can I enroll my Mailman mailing list in the spam scanning service?
- How can I get the most from this service?
- How do I participate in this service or decline to participate?
- How will I find out what has been quarantined by the spam scanning service?