ITaP Customer Service Center
The mission of the Customer Service Center is to provide the Purdue community with quality solutions to issues regarding
ITaP resources through teamwork and collaboration with our IT partners. Our primary goal is to serve as the first point of
contact for students, faculty, staff and others seeking assistance with ITaP Services.
Hours of Operation
Monday through Thursday: 7:00 a.m. to 8:00 p.m.
Friday: 7:00 a.m. to 6:00 p.m.
Saturday and Sunday: Noon to 6:00 p.m.
Closed on University Holidays
When contacting us provide the following information
Your first and last name
Your Purdue Career Account alias (username)
A detailed description of the request
Service Expectations:
Web Form
Email: itap@purdue.edu
Phone
On Campus: 44000
Off Campus: 1-765-494-4000
In Person: Stewart Center G65
How do I Report a Service Outage?
Ryan Stremke
Service Desk Manager
rstremke@purdue.edu
Dwight Snethen
Director, Customer Service and
Quality Aassurance
dsnethen@purdue.edu