ITaP Student Employment
Information Technology at Purdue (ITaP) welcomes applications from undergraduate and graduate students with technical experience or a general interest in computing. ITaP employs students in all its units.
Among the prominent places for students to work in ITaP: Communications, the Customer Service Center help desk, Informatics web and app development, Research Computing and the Envision Center for data visualization and virtual simulation. ITaP also employs Student Software Trainers who have expertise in particular software titles and can teach other students how to use these applications.
For listings of these and other jobs at Purdue, visit the Division of Financial Aid Student Employment site.
Note: Staffing needs and schedule availability are key items that we look for in each application, so not every applicant will be contacted for an interview. If we do need to contact you for an interview, you will be contacted by email using the email address supplied in your application.
IT Security Operator
- Assist the department (ITSP) in routine operational responsibilities, such as incident response and analysis, policy violations and others.
- Quickly assessing and filtering incident information from a variety of sources
Writing accurate and concise communications
- Work in conjunction with other ITaP functions to provide support regarding IT security questions, concerns, and issues, professionally responding to customer feedback and inquiries.
- Opportunity to develop, improve, and maintain existing tools, processes and procedures.
- Security methodologies and familiarity with security tools (firewalls, anti-virus, etc.).
- Customer service skills.
- Documentation skills.
- Programming skills with Perl, PHP, Python, or similar languages.
- Experience with MySQL, Apache, and Linux or another *nix OS.
- Positions Available: Multiple Experience Preferred: Experience or interest in security topics such as firewalling, log analysis, software development, and similar topics is highly desirable
- Min Hours/Week: This position is available for up to 30 hours a week through the summer months, with the possibility of continued employment through the school year.
- Shifts available: Day shift staff can work some evenings, but 2/3 of weekly time accrued must be spent during the 8am to 5pm day shift time slot. Mornings preferred.
Start Date: ASAP
To Apply: Please forward a copy of your resume to: email@example.com
Title: ITaP Data Networking Tier II Support
Department: IT Infrastructure Services
Primary function of this job is to take part in the day to day requirements of monitoring the Purdue University data network, watching for certain conditions that may require special attention to avoid degraded service. Tier II analyzes problems, performs troubleshooting, communicates with site technicians, and tracks problems through to resolution. When necessary Tier II escalates problems to Tier III for deeper technical investigation/resolution. A large portion of time will be spent utilizing network monitoring tools and resources to design effective solutions that will provide critical information regarding the status of Purdue’s network. Additional time is spent on a daily basis to review the information being provided by monitoring solutions and insure that issues get properly escalated and tracked. The ability to maintain accurate documentation and records at all points in the process is essential. Specific job responsibilities include the following: Deploy and install networking gear to support client networking needs (during initial onboarding training period only), assist Network Engineers with troubleshooting and trend analysis to resolve outages and prevent future issues, update/maintain network monitoring tools, review information provided by network monitoring tools and follow escalation procedures, ensure documentation is up-to-date and accurate, interface with clients across campus to assist with network troubleshooting, and other responsibilities as required. Hours are flexible around student schedules, and work study is available. Up to 40 hours per week commonly available. Opportunity to learn using leading edge enterprise network monitoring tools and troubleshooting equipment made available to assist with personal and academic progression.
Undergrad students (no grad student applicants please) are being sought to fill two open positions within the ITaP Data Networking Tier II Support area. Applicants must be an enrolled student, must be willing to learn, must be willing and able to work as a part of a multi-tier team, must have strong troubleshooting skills, must be a self-motivated individual that is willing to take initiative, must be able to effectively communicate complex technical problems to clients with varied technical backgrounds, must be willing to work a minimum of 12 hours/week (Spring/Fall) -- Full-time summer positions available as well. It is preferred that the applicant also be pursuing a degree in a technical field, have some Cisco IOS experience, have prior network troubleshooting experience, and have prior networking experience or industry certifications.
Pay Range: $10.00/hr
Start Date: Immediately
To apply contact: Send cover letter & resume to firstname.lastname@example.org
Title: Student Software Trainer
Department: ITaP Teaching and Learning Technologies / Consulting and Training
The ITaP Student Software Training program is looking for an individual who possesses strong software knowledge and strong communication skills to join our team! Student Trainers provide classroom-based instruction on various software packages used in courses at Purdue. Trainers also meet one-on-one with students to provide personal assistance, and also participate in outreach events. While our office is located in Young Hall, training can happen anywhere on campus! The successful candidate will be self-motivated, pays attention to detail, and is able to work well with our wide range of customers.
This is either a regular student employment position, or a work-study position.
Required Attributes and Skills:
Must currently be enrolled as an undergraduate or graduate student at Purdue University, with no less than 3 semesters remaining (excluding summer sessions) until graduation.
An understanding of Microsoft Office (Word, Excel, PowerPoint) required.
A strong understanding of one or more of the following software packages necessary: Adobe Acrobat, Adobe Dreamweaver, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Windows Movie Maker, Adobe Premiere, Adobe After Effects. Experience with Microsoft Access, Camtasia, OneNote, Qualtrics, WebEx, iClickers, Hotseat, Passport, and/or Pattern is not required but is highly desired. Must also be able to learn new software as needed.
Strong written, verbal, and presentation skills required.
Ability to meet with students, faculty, or staff anywhere on campus.
Strong time management skills and ability to follow-up with clients when necessary.
Start Date: ASAP
Student Software Trainers work 10-15 hours per week. Schedules are flexible based on scheduled workshops, training sessions, and project work.
Complete application online at http://bit.ly/PurdueTrainer17. Only fully completed applications will be considered. Applications accepted until position is filled.