Known Issues & Resolutions

Problem: Some users have reported that after setting up PAL 2.0, the PAL 2.0 Instructions service set identifier (SSID) appears causing a disconnect to PAL 2.0.

Solution: To fix this problem, please see the note on Step 3 of the following instructions: http://www.itap.purdue.edu/airlink/setup/winxp.cfm.

Problem: The computer occasionally does not hibernate and you receive an "Insufficient System Resources Exist to Complete the API" error message. This problem typically occurs when the computer uses 1 gigabyte (GB) or more of RAM.

Solution: Download the Microsoft hotfix. Go to: http://support.microsoft.com/kb/909095.

Problem: Touch pad scrolling does not work in Firefox, but works fine in other applications.

Solution: Download the latest Synaptics Touchpad Driver from HP for the HP Compaq Tablet PC tc4200. Go to: http://h18007.www1.hp.com/support/files/Compaqtabletpc/us/download/23374.html

Problem: HP has released a security update due to a security vulnerability with the HP Quick Launch Button software.

Solution: Download the HP security patch. Go to: http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01302560&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN