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SharePoint

Service Description:

SharePoint is a web-based collaboration platform from Microsoft that incorporates document management, sharing, editing and workflow, as well as functions for wikis, blogs, personalization and more.

A SharePoint site collection is accessed like a website with a URL, but its administrators and users build content via SharePoint’s intuitive interface — creating any group or project sub-sites as necessary.

SharePoint content can be securely accessible via Purdue career-account authentication or freely accessible to all audiences without the requirement of a Purdue career account. Freely available content faces the public like a standard website while continuing to leverage SharePoint features.

SharePoint organizes and categorizes documents with a number of additional features, including: search options with hourly indexing and security trimming to filter content for non-authenticated audiences; tools to automate content auditing and retention to include movement and deletion of data based on specific timeframes; and the ability to search non-SharePoint content from SharePoint.

SharePoint can also generate email-based alerts, host departmental wikis and blogs, syndicate content via RSS feeds and directly integrate with programs in Microsoft Office.

Standard SharePoint site collections include layout master pages and templates, as well as 1 GB of data space, with additional space available upon request. ITaP also provides infrastructure support, including: SharePoint server maintenance, patching, backup and recovery; quota maintenance; capacity planning; monitoring for functionality and performance; antivirus protection; and SharePoint content backup.

Departments with a SharePoint site collection and My Sites must name a primary and backup administrator, who will manage departmental SharePoint content, permissions, groups and access. They also are responsible for notifying users about the posting of any restricted or sensitive data in accordance with the Health Information Portability and Accountability Act (HIPAA), the Family Educational Rights and Privacy Act (FERPA), and Purdue’s security and regulatory policies.

Primary and backup administrators also will be an initial point of contact for user support, with issues escalated to ITaP SharePoint administrators as necessary. Finally, administrators must: review and approve service level agreements for site hosting; review space usage for their site collection; notify ITaP of any change of the primary and backup administrator; and perform content-item restoration from the site collection’s recycle bin as requested by the site’s users.

Eligibility:

SharePoint and My Sites are available only for Purdue faculty and staff departments.

To request service:

Requests for this service (new site requests, troubleshooting, professional and consultation services, etc.) can be sent by email to sharepoint@purdue.edu .  The request will generate a Help Desk request assigned to the SharePoint Center of Excellence.

Related Costs:

There is no charge for this service.

How to report problems or issues:

To report an outage or for problems with monitoring or maintenance that require ITaP assistance, contact ITaP’s Customer Service Center by email, phone (49-44000), Web form or in person at the main floor of the Humanities, Social Science, and Education Library (HSSE) - Stewart Center 135.

Website:
http://www.purdue.edu/sharepoint/