ITaP provides database hosting and administration for SQL Server, Oracle and MySQL to Purdue departments upon request. These services can be provided through a shared server environment or a dedicated server environment. The service offering includes the following:
Restoration of databases can be handled on a case by case basis depending on availability of the system and the type of backup being performed. Production databases have a recovery objective of within 4 hours when possible. Non-production databases have a recovery-time objective of 2 business days.
University departments are eligible for this service.
Costs for this service are negotiated in a service-level agreement (or other means) between ITaP and the requesting department.
For problems of availability, monitoring or maintenance that require ITaP assistance, contact ITaP’s Customer Service Center by email, phone (49-44000), Web form or in person at the main floor of the Humanities, Social Science, and Education Library (HSSE) - Stewart Center 135.
Database availability will be based on the individual needs of the request. Admin Availability: Standard/Business Hours: M-F, 8:00am - 5:00pm EST Extended/High Availability: 24x7 (on-call) Standard Maintenance Window: Saturday 4pm - Midnight.