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Receive the latest IT news

Learn about Purdue's Wi-Fi service, PAL

Discover how and where to store files

Find lab locations and hours of operation

Solve problems with technical support

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Save money on computers and software

Read about Purdue's security policies

Learn about IT services available to students

Information Technology at Purdue (ITaP) is Purdue University's central IT organization. As a component of Purdue's vision for seamless integration of IT with learning, discovery and engagement at the University, ITaP plays a crucial role in student success as well as faculty and student research.



BLACKBOARD

Blackboard is a Web-based course management system that allows students to access files, complete assignments, check grades, take quizzes and chat with other students in participating courses from any location.

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BOILER BACKPACK

BoilerBackpack gives Purdue students 100 gigabytes of individual space that they can divide among an evolving number of options. The current storage option is myBackpack, which allows individuals to store any file type and access their digital belongings from multiple devices and locations, including those off campus through Purdue's virtual private network (VPN) service. For more information, visit purdue.edu/boilerbackpack.

For help on this topic, please go to GoldAnswers.

CAREER ACCOUNTS

A Purdue career account is the user name and password that grants you access to most electronic services on campus - email, MyPurdue, ITaP instructional labs, electronic storage space in home directories, course resources and more.

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CLASS RECORDINGS

Some instructors use Purdue's class recording system, BoilerCast, to deliver classroom lecture audio and screen recordings as well as supplemental course content. Instructors share recordings through Web links, Blackboard Learn or iTunes.

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COMPUTER LABS

Students have access to more than 40 instructional computing labs on the West Lafayette campus, which house 2,000 desktop computers — PC and Mac. Lab locations and hours of operation can be found online.

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DIRECTORY LOOKUP

Students can locate contact information for faculty, staff and other students using ITaP's directory lookup, accessible from Purdue's homepage.

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EMAIL

All students are provided with a purdue.edu email account. You can access Purdue email using a smartphone, myMail (Purdue's Web-based email system) or by forwarding your messages to another email account like Gmail, Hotmail or Yahoo.

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FILELOCKER

Filelocker is a temporary and secure file transfer system that can be used to share files with others and to send encrypted text messages to other Filelocker users.

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HELP DESK

ITaP's Customer Service Center can assist with any ITaP-related computing process. Help is available through a Web form, in person at HSSE Library, main floor of Stewart Center, by email at itap@purdue.edu or by phone at 765-494-4000. Current hours of operation can be found at www.itap.purdue.edu/help.

HOME DIRECTORY

All Purdue students have access to 5 gigabytes of individual storage space on their home directory, which features a “www” folder allowing students to create and store individual Web pages supported by Purdue. Other storage is available through BoilerBackpack.

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ITAP STUDENT JOBS

Purdue students can search the student job website to find current openings in ITaP.

KNOWLEDGE BASE

Get tech support and do-it-yourself diagnostics any time of day with GoldAnswers — a global knowledge base with Purdue-specific information. Students can find tutorials and tips on everything from myPurdue to Mozilla. If you can't find a solution, contact ITaP's Customer Service Center via Web form or by email at itap@purdue.edu.

PASSWORDS AND CHALLENGE QUESTIONS

Using a combination of letters, numbers and symbols, students should create a career account password that's easy to recall and difficult for anyone to guess. Most Purdue students need to change their passwords every 120 days. The Password Challenge Questions are used as part of the Self-Service Password Reset service. The answers provided will be used if you ever forget your password and need to reset it.

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PRINTING

Students are able to print documents on ITaP printers in all of the instructional computer labs. Send your print jobs to a universal queue from lab computers or your personal computer and release to print from a printing station in any ITaP computing lab or library. Undergraduate students are allotted a $20 printing quota (4 cents per page for black and white and 12 cents for color) for each semester enrolled at Purdue.

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PURDUE EMERGENCY ALERTS

Purdue University has established an Emergency Warning Notification System to quickly communicate public safety emergencies. You can opt to receive those notifications as text messages on your mobile phone by providing Purdue with your cell phone number.

PURDUE IT NEWS

Get the latest student-related news and service alerts from the offical ITaP Facebook and Twitter accounts. Parents, family members and friends of students are welcome to follow Purdue IT news there.

SECURITY INFORMATION

Never respond to email messages asking you for passwords, account numbers or Social Security numbers. Purdue never asks for your Purdue career account user name and password through email. If you receive such a request, or other suspicious email, report it to abuse@purdue.edu. You can download complimentary virus protection software for Windows, Mac and other computers and learn more about safe and secure computer use by visiting purdue.edu/securepurdue.

ITaP SERVICE ALERTS

Individuals can enroll to receive automatic email notifications when the IT services they care most about aren't operating as expected. Additional information about service availability can be found on GoldAnswers, Purdue's knowledge base.

ITaP SHOPPING ONLINE

ITaP Shopping offers students discounted pricing on hardware and software. Find deals on the latest computers and peripherals from Apple and Dell and software such as Microsoft Office and Parallels.

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SOFTWARE LOAN

Purdue has partnered with vendors that allow students to borrow software such as SPSS, SAS and JMP. Software distribution is located in Stewart Center, Room G31.

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SOFTWARE REMOTE

Take the computing lab with you by using ITaP's Software Remote. You can access more than 200 computing lab software applications from wherever you are. Software Remote uses the Citrix Receiver client to remotely access software on any computing device, including smartphones and tablets.

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SOFTWARE TRAINING

ITaP Student Training is a peer-to-peer program in which students skilled in a variety of software applications offer training or consultations to other students and student organizations. To set up an appointment, visit itap.purdue.edu/learning/trainingnew.

STUDENTS WITH DISABILITIES

The Assistive Technology Center, located in Stewart Center, Room 111, offers adaptive technologies for students facing challenges such as impaired vision, learning disabilities or limited mobility.

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SURVEYS

Create and distribute surveys using Qualtrics Web-based survey software.

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VIRTUAL PRIVATE NETWORK

Students can securely access online storage space and some online Purdue library resources from off campus with Purdue's virtual private network (VPN) service.

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WEB PAGES

Express yourself through a Purdue-supported Web page. Students' Web folders and files reside in their home directories.

WIRELESS ACCESS

Wireless Internet access is available in all academic buildings and common areas of each residence hall through Purdue Air Link (PAL), which is secure and free to anyone with a Purdue career account.

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