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THANKSGIVING 2009 - CLOSING

The Purdue Operator Services Office will close for the Thanksgiving Holiday from 7 pm Wednesday, November 25, until 7 am Monday, November 30. The Holiday closing means our office will not provide services such as AUTH code calls (MERS) and directory assistance. Staff and faculty members can obtain a Qwest calling card from their area's business office. The card enables calls from off-campus phones at the same rate as MERS authorization code.

During closings, callers who dial 494-4600 (off campus) or 0 (on campus) will hear a message advising that our office is closed for the holiday. In case of an emergency, callers should dial 911 or contact the Purdue police at 494-8221. For a listing visit https://www.itap.purdue.edu/directory/. The Purdue Police do not provide directory assistance.

Our normal business hours are 7am - 7 pm Monday - Friday, 10 am - 6 pm Saturdays and closed Sundays.

For any questions, contact Theresa Mowery, Operator Services Supervisor, at 49-43050.

ATTENTION: Telephone Office Staff has moved to YONG Room 409. All requests for telephone services, cell phones, blackberrys, pagers etc. will be handled in YONG Room 409 and NOT in the TEL Bldg.

Training sessions will continue to be held in the TEL Bldg. Please call 44719 with questions.

The Purdue University Voice Mail system changed to the CallPilot Unified Messaging system on Tuesday, June 23, 2009.

Call Pilot Quick Setup
To set up your CallPilot mailbox:
Dial: 40553
Enter mailbox (usually last 5 digits of phone number)
Touch # (pound)
Enter password (default is 49 + mailbox number)
Touch # (pound)
Follow prompts to change password (New password must be 5 to 16 digits)
Change Greeting: 8 2 1 5 (record) # 4 (return to main menu)
Change Personal Verification: 8 2 9 5 (record) # 4 (return to main menu)

ITNS FISCAL YEAR 2009-10 ANNUAL BILL POSTED 7/31/09:

The ITNS Annual Bill for telephone and data charges for your department posted on 7/31/09. Charges may be viewed by authorized users through the Web Services/Check Department Billing on this page or PageCenter under PUBLIC/PUBFIN/TELANNUAL. Please keep in mind that the Web Services/Check Department Billing is updated daily as service requests are processed. If you have questions, please call 44719

TELEPHONES:

We want to make your life easier! ORDER the newest generation of digital or analog phones.

Large displays Personal Directories Purdue Staff Directory Caller ID Log Customizable Key Labels Customizable Ring Tones

M3904 Telephone

ATTACH one of our corded or cordless headsets.

CS50 Cordless Headset

ADD a Voice Mail box or Departmental tree.

REQUEST a site visit. (to coordinate a Departmental move or evaluate your Telecommunication needs).

SEEK training for telephones, voicemail, customer service.

To order any of our equipment or services you must be an authorized user, use the "Purdue Telecommunications Service Request" form. If you are not an Authorized user please contact your Business Office. See Rates for monthly pricing.

For more information, call Voice Services main office at
49-44719 or e-mail us at telephone@purdue.edu.