Frequently Asked Questions
Billing Questions
Telephone Department billings are available on PageCenter. If you do not find your department's billing on PageCenter, please contact your department's Business Office.
"MONTHLY"
Supplemental Billing- Non-recurring and recurring charges, as a result of a Purdue Telecommunications Service Request submitted to Telephone Department for change(s) on existing service and/or to add new telephone or data services. Recurring charges are pro-rated to the end of the fiscal year.
The Supplemental statement posts to PageCenter/Ledger each month and is identified
by a Document number that should be referenced when inquiring about charges.
The Document Number for the Supplemental begins with '78' and includes
the month, day and year (example: "78MMDDY = 7802141). The sequence
of numbers following the Document Number represents date the bill was sent
to PageCenter/ Ledger.
Toll Bill- charges for usage on Cellular bills and long distance calls made with Authorization Codes (MERS) and Calling Cards. Toll and cellular usage charges bill in arrears.
The Toll statement posts to PageCenter/Ledger each month and is identified
by a Document number that should be referenced when inquiring about charges.
The Document Number for the Toll Bill begins with '74' and includes the
month, day and year (example: "74MMDDY = 7402141). The sequence of
numbers following the Document Number represents date the bill was sent
to PageCenter/ Ledger.
Exception: Some long distance calls may be billed by Intramural, with supporting data, that's sent directly to the Department.
"PRELIMINARY AND ANNUAL BILL"
Annual Equipment Billing- Recurring charges for telephone and data services for the fiscal year.
Each May, the Telephone Department generates a "Preliminary Annual Bill" that's
provided to all departments for auditing purposes. The Preliminary Annual
Bill can be found on PageCenter with the filename: "Telephone Reports:
Annual Billing-Review 2001."
Each department should verify that charges and account numbers for their
department are correct. After the department has audited their billing
and, if necessary, submitted the proper request for changes to the Telephone
Department, the Preliminary Annual Bill is re-processed and posted as the
Annual Bill.
The Document Number for the Preliminary Annual Bill begins with '78' and
includes the month, day and year (example: "78MMDDY = 7802141). The
sequence of numbers following the Document Number represents the date the
bill was sent to PageCenter/ Ledger. A memo with the deadline for submitting
changes to our department is sent to all Business Offices. Requests for
changes submitted after the deadline may not appear on the Annual Bill.
Submitting Changes on Preliminary Annual Bill
The "Annual Bill" will be posted in July with filename: "Telephone Reports: Annual Billing 2001."
Questions regarding Federal funds: 340-369; 440-469; 500-649, should be directed to the Costing Office.
Data connection billing questions should be directed to ITaP@purdue.edu.