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Exchange 2003 Outlook Web Access (OWA)

Download a printable version of the OWA Information Sheet.

 Enable Security
 Turn on the junk e-mail filter
 Block external content in HTML e-mail messages
 Set Outlook as a Trusted Site
 New Features
 Flag an E-mail Message
 Attachments
 Safe Senders List/Block Senders List
 Calendar
 Appointments/Meetings
 Notes/Tasks
 Public Folders
 Rules
 Options
 Out of Office Option
 Messaging Option
 Reading Pane Options
 Spelling Options
 Date and Time Formats
 Calendar Options
 Reminder Options
 Contact Options
 Password
 Recover Deleted Items

Logon changes: URL https://exchange.purdue.edu
Domain box, type in onepurdue\purdue alias, for example onepurdue\cdelaney
Use your usual password, otherwise use your Novell logon and they will synchronize with Outlook Web Access (OWA).
Use OWA rather than setup Outlook on home/laptop machine. This is a secure connection.

Logon screen choices

  1. Premium - high bandwidth or Internet Explorer 5.01 or higher, view graphics. Use this connection from Purdue offices.
  2. Basic - use for low-bandwidth connections or for those using Netscape and versions Internet Explorer prior to 5.01. No graphics will be viewed. There is less functionality than in the Premium version - can't flag a message for follow-up for example. Probably want to use at home connecting to OWA to allow faster viewing.
  3. Public or Shared computer - such as a kiosk. The log on time is less than on a private computer to assure greater security. This is in case you walk away from the computer and don't log off; it will time you out and clean off the cache.

  4. Private Computer should be used when at your office or at home.

Finish logging on.
The first window to open will be the e-mail messages Reader Pane.
Navigate to view messages by using the drop down arrow next to Inbox text.

There are 3 different ways to view messages in the Reader Pane -

  • on the right side
  • at the bottom of the window
  • or by opening each e-mail message in its own window

Enable Security

Help protect your privacy

Outlook Web Access helps control junk e-mail and "spam" and block links to external content that allows you to become the target of more junk e-mail messages.

Turn on the junk e-mail filter

  1. Select the Options link on the bottom left pane.
  1. Under Privacy and Junk E-mail Prevention, select the Filter Junk E-mail check box.  You will need to scroll down in the Options page to locate this section.

  1. To add or modify e-mail addresses or domains in your junk e-mail lists, see Manage junk e-mail. E-mail from people on your Safe Senders list will never be treated as Junk E-mail. You can include e-mail addresses or domain names on this list. Select Add to include a Safe Sender's e-mail address or Add an e-mail address as a Blocked Sender. This illustration shows the Purdue domain set as a Safe Sender.

Blocked Senders List: E-mail messages from certain e-mail addresses or domain names can easily be blocked by adding the sender to your Blocked Senders List. Messages from people or domain names on your Blocked Senders List will always be treated as junk e-mail messages, regardless of the content of the message.

Safe Recipients Lists: An e-mailing list or group that you are a member of can be added to your Safe Recipients Lists. Any messages sent to the e-mail addresses or domain names on this list will not be treated as junk e-mail messages, regardless of the sender or content of the message.

Block external content in HTML e-mail messages

HTML messages you receive can include links to external content, such as pictures or sounds. These links aren't the kind that are underlined (hot) and that you click on. They are references in the HTML source code to an external location on the Internet, such as a Web site. When you open or preview the message, your computer downloads the external content so that the picture can be displayed or the sound played. This is typically done by legitimate senders to avoid sending large messages.

However, junk e-mail senders use the downloading of external content by your computer to verify your e-mail address as "live." Once they know there is a real person associated with your address, you can then become the target of more junk e-mail. External content used to identify you in this way is called a Web beacon.

To prevent Outlook Web Access from downloading Web beacons, under Privacy and Junk E-mail Prevention, select the Block external content in HTML e-mail messages check box.

Set Outlook as a Trusted Site

To have the full use of added functions/features with Outlook on the Exchange 2003 server, users may need to set the https://exchange.purdue.edu URL as a trusted site. To do this, Open IE, go to the Menu items and select Tools/Internet Options/Security.

Click on the Sites..button.

Type in the https://exchange.purdue.edu address and click Add.
Once logged in, the bottom right task bar will show the Trusted sites icon.

The right-click features will now be enabled through Outlook Web access.

New Features

New button allows other options than just e-mail.

Add new folder to Inbox to organize messages:

Have the Inbox as the active folder to add a new folder for organizing e-mail messages. If you do not initially start in the Inbox, you will be prompted to select where the folder should be created.

  • Type in the name of the folder in the Name box.
  • Select the Folder contains: drop down arrow to select Mail Items.

  • Users can Drag and Drop messages into folders by selecting a message from the Inbox Reader Pane and dragging it to the specific subfolder in the Folder list.
  • The Inbox has a negative sign on the left, indicating that the folder is open. The sub-folders within the Inbox can be viewed. Select a message from the Inbox in the Reader Pane. Return to the Inbox to view messages and drag to the desired subfolder. Drag the selected message in to the folder where you want to store it.

    Flag an E-mail Message

    Once an e-mail has been received, a user may set up a follow-up Flag. From the Reading pane, where the messages are viewed, click the flag icon to the far right. This sets the message for follow-up by showing a red flag.

    When you have completed follow up on an e-mail, select the flag icon again and a check mark appears, indicating you have followed up with the e-mail.

    Attachments

    This e-mail shows attached files.

    1. To add an attachment, open a new mail message and select the Attachments: button.
    2. Locate the file to attach by clicking on the Browse. button.
    3. Click the Attach button once the file is located then click Close.

    To Remove an Attached File

    1. To remove an attached file, have the e-mail message open.
    2. Select the Attachments: button.

    1. Click in the check box inside the Current file attachments.
    2. Select the Remove button to delete the attached file.
    3. Click Close and return to your e-mail message.

    Safe Senders List/Block Senders List

    Right click an e-mail message to select the Add Sender to Safe list or Block Sender.

    Calendar

    Appointments/Meetings

    Users can set an appointment or create a meeting from the same window.
    Click on the New button, black arrow down and select the Appointment text.

    Type in the Subject for the Appointment and the Location.
    Set the Start and End time and a Reminder: if you want it.
    Click Save and Close.

    If this will be a recurring appointment or meeting, select the Recurrence icon and set the pattern option.
    Change the setting for viewing by selecting view one day, seven days or the entire month.

    The Calendar only shows one month in the Navigator pane.

    Notes/Tasks

    This feature was not supported in the previous version of OWA.
    Users can view Tasks different ways.

    Users can set it to remind you of Task. Recurrence can also be set by selecting the Recurrence icon and setting the recurrence pattern.

    Public Folders

    Viewers may or may not have permission granted to view files in folder.
    Remember to close browser window to return to your logon place or use back button.

    To copy posted messages/files

    Open the file or email from the left pane, then right-click file or email from the right pane. Either open to view or save to your computer.

    Rules

    These are server side rules. Rules override Safe Senders or Safe Domains.

    You can manage your e-mail messages by using rules to automatically perform actions on incoming messages. After you create a rule, Outlook Web Access applies the rule to messages that arrive in your Inbox. For example, you can automatically forward all messages with AD in the title to the Active Directory folder when they arrive in your Inbox.

    To view your rules, click Rules in the Navigation Pane.

    Notes:  A rule in gray type can't be modified by Outlook Web Access because its' conditions can not be interpreted or it does not specify an action to perform.

    A rule in red type contains an error related to the folder you want the rule to move or copy the message to. Select the rule, click Change Rule, and then correct the rule.

    When you choose to create or modify a rule, Outlook Web Access checks your Microsoft Exchange server for rules you created using Microsoft Outlook.

    If you use rules in your client Outlook at your office or home, Outlook Web Access may interpret them differently depending on the version of Outlook you used to create them. In fact, some rules created with earlier versions of Outlook are incompatible with Outlook Web Access.

    Following are specific limitations to creating and using rules between Outlook Web Access and Outlook 2000 or Outlook 2002.

    • If you create, modify, or delete rules in Outlook Web Access, any rules you disabled in Outlook 2000 or Outlook 2002 will be deleted.
    • If you open the Outlook 2000 or Outlook 2002 Rules Wizard after creating or modifying rules in Outlook Web Access, you will be warned about a client-server conflict. To preserve the rules you created in Outlook Web Access, select Server in the message box.

    Options

     More options are available than before.  Make sure to Save and Close once applying new settings.

    • Out of Office
    • Messaging Options
    • Reading Pane Options
    • Spelling Options
    • E-mail Security
    • Privacy and Junk E-mail Prevention - block external content in HTML e-mail messages - indicate safe senders/domains, then block senders/domains
    • Date & Time Formats
    • Calendar Options
    • Reminder Options
    • Contact Options
    • Password
    • Recover Deleted Items 30 day limit

    Out of Office Option

    This feature allows you to automatically reply to incoming email messages that you are currently out of the office and inform them of when you may return. When you return to work, or access your email while away, a message will pop up alerting you that Out of Office is currently set and asking if you want to turn it off. You may leave information about whom to contact while you are away. Remember to Save and Close the new settings.

    Messaging Option

    This allows you to customize how many items to display per page and whether you want a notification to slide up from the task bar indicating you have new mail. A sound may also sound when new mail arrives, if this option is selected.  Set your Signature here. This signature resides on the server. Font size and style can be set here. Remember to Save and Close the new settings.

    Reading Pane Options

    This sets how you want to mark items in the Inbox Reading Pane.
    Remember to Save and Close the new settings.

    Spelling Options

    This feature is new with Exchange 2003. Spell check can be set to automatically review each email message before it is sent out. Remember to Save and Close the new settings.

    Date and Time Formats

    This option allows you to set the Date style, Time zone to suit your location. Remember to Save and Close the new settings.

    Calendar Options

    You can customize what the Calendar view will show. What day your work week begins and what time can be selected.
    Remember to Save and Close the new settings.

    To display specific dates in one view

    1. In the daily view, locate the first day in the date selector, and then click it.
    2. Press CTRL, and then click up to six additional days from any month or year.

    Reminder Options

    By default, Reminder Options are enabled. To turn these off, deselect or uncheck the options you want disabled. Remember to Save and Close the new settings.

    To dismiss a reminder:

    • In the reminder, select one or more items, and then click Dismiss. To dismiss all items, click Dismiss All.

    To view the details of an item, select it, and then click Open Item.

    If you don't want to dismiss a reminder, you can set it to snooze. Snoozing closes the current reminder temporarily. After a period of time that you designate (the default is five minutes), the reminder opens again.

    To set a reminder to snooze

    1. In the reminder, select the item you want to snooze.
    2. Under Click Snooze to be reminded again in, use the drop-down list to specify when you want to receive another reminder.
    3. Click Snooze.

    Contact Options

    The default contact options can be selected here. Remember to Save and Close once a change is made. Two options are available. The Global Address List will show all Purdue Employees who have accounts with Outlook. This does not currently include all Purdue employees.

    The Contacts list includes any individuals whose email address and personal information you have saved in your Contacts list. Remember to Save and Close the new settings.

    Password

    Select the Password icon to change your password. This will change your career account password.

    The following dialog window will appear. Remember to Save and Close the new settings.

    Recover Deleted Items

    Click View Items to view and recover items that were recently emptied from your Deleted Items folder. Recovered items will be moved back to your Deleted Items folder. Restoration of deleted emails will only be available for the previous 30 days.