11/24/2009 6:30 AM - 11/24/2009 6:45 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/24/09 6:45 AM.<br><br>

11/23/2009 3:40 PM - 11/23/2009 3:50 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/23/09 3:50 PM.<br><br>

11/23/2009 11:35 AM - 11/23/2009 11:40 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/23/09 11:40 AM.<br><br>

11/23/2009 11:25 AM - 11/23/2009 11:45 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/23/09 11:45 AM.<br>Authentication & Authorization Services restarted tomcat on server iam01.itsp.purdue.edu to regain access to the ITaP web pages.<br>

11/23/2009 10:25 AM - 11/23/2009 10:50 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/23/09 10:50 AM.<br><br>

11/23/2009 8:37 AM - 11/23/2009 8:44 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/23/09 8:44 AM.<br><br>

11/20/2009 6:55 PM - 11/20/2009 7:40 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/20/09 7:40 PM.<br><br>

11/20/2009 6:00 PM - 11/20/2009 6:47 PM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 11/20/09 6:47 PM.<br><br>Remedy servers are back up, but group notifications are not functioning and are being worked on.

11/20/2009 11:04 AM - 11/20/2009 11:08 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/20/09 11:08 AM.<br><br>

11/19/2009 12:00 PM - 11/19/2009 12:35 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/19/09 12:35 PM.<br><br>

11/19/2009 10:50 AM - 11/19/2009 11:22 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 11/19/09 11:22 AM.<br>

11/18/2009 9:00 PM - 11/18/2009 9:26 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/18/09 9:26 PM.<br><br>

11/18/2009 4:05 PM - 11/18/2009 4:40 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/18/09 4:40 PM.<br><br>

11/18/2009 3:03 PM - 11/18/2009 3:12 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/18/09 3:12 PM.<br><br>

11/18/2009 1:31 PM - 11/18/2009 1:33 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/18/09 1:33 PM.<br><br>

11/18/2009 10:32 AM - 11/18/2009 10:55 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/18/09 10:55 AM.<br><br>

11/18/2009 10:29 AM - 11/18/2009 10:55 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/18/09 10:55 AM.<br><br>

11/18/2009 10:22 AM - 11/18/2009 2:50 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/18/09 2:50 PM.<br><br>All OnePurdue Business Systems are now up.

11/17/2009 12:23 PM - 11/17/2009 12:34 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/17/09 12:34 PM.<br><br>

11/17/2009 9:30 AM - 11/17/2009 10:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/17/09 10:00 AM.<br><br>

11/17/2009 9:30 AM - 11/17/2009 10:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/17/09 10:00 AM.<br><br>

11/17/2009 9:30 AM - 11/17/2009 10:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/17/09 10:00 AM.<br><br>

11/17/2009 6:49 AM - 11/17/2009 6:54 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/17/09 6:54 AM.<br><br>

11/17/2009 6:30 AM - 11/17/2009 7:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/17/09 7:00 AM.<br><br>

11/16/2009 12:15 PM - 11/16/2009 12:38 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/16/09 12:38 PM.<br><br>

11/16/2009 8:40 AM - 11/16/2009 9:02 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 11/16/09 9:02 AM.<br>

11/16/2009 8:10 AM - 11/16/2009 11:29 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/16/09 11:29 AM.<br><br>

11/16/2009 7:20 AM - 11/16/2009 7:44 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/16/09 7:44 AM.<br><br>Serena Collage service was down. It has been restarted.

11/16/2009 6:31 AM - 11/16/2009 9:30 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/16/09 9:30 AM.<br><br>

11/16/2009 6:30 AM - 11/16/2009 6:30 AM

Resolved

This projected outage for OnePurdue Portal was sent by mistake. This service will not be affected.<br>

11/16/2009 6:30 AM - 11/16/2009 7:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/16/09 7:00 AM.<br><br>

11/16/2009 5:50 AM - 11/16/2009 8:41 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/16/09 8:41 AM.<br><br>

11/15/2009 8:30 AM - 11/17/2009 11:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/17/09 11:00 AM.<br><br>icd.ics.purdue.edu is now available. The ics-common and LS-OPS ics web pages are available. Access to Qualtrics has also been restored.<br><br>

11/13/2009 2:30 PM - 11/13/2009 2:39 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/13/09 2:39 PM.<br><br>

11/13/2009 10:23 AM - 11/13/2009 10:33 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/13/09 10:33 AM.<br><br>

11/13/2009 10:21 AM - 11/13/2009 11:05 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 11/13/09 11:05 AM.<br>

11/13/2009 7:18 AM - 11/13/2009 7:48 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/13/09 7:48 AM.<br><br>

11/12/2009 9:00 PM - 11/12/2009 9:26 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/12/09 9:26 PM.<br><br>

11/12/2009 11:40 AM - 11/12/2009 11:50 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 11/12/09 11:50 AM.<br>

11/12/2009 11:19 AM - 11/12/2009 11:50 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/12/09 11:50 AM.<br><br>Application owner requested a server reboot for Office Tracker (wpvapp05).

11/10/2009 12:04 PM - 11/10/2009 1:10 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/10/09 1:10 PM.<br><br>E-mails from outages were not being sent so admins restarted ColdFusion Node A on the prod servers and it appears that email is working properly now.

11/10/2009 10:25 AM - 11/10/2009 10:59 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/10/09 10:59 AM.<br><br>Users were unable to authenticate when logging into ITaP web pages.

11/10/2009 6:30 AM - 11/10/2009 6:43 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/10/09 6:43 AM.<br><br>

11/9/2009 2:00 PM - 11/9/2009 2:15 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/9/09 2:15 PM.<br><br>Serena Collage was down briefly.

11/6/2009 6:10 PM - 11/6/2009 11:20 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/6/09 11:20 PM.<br><br>

11/6/2009 8:39 AM - 11/6/2009 10:54 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/6/09 10:54 AM.<br><br>E-mails from outages were not being sent so admins restarted ColdFusion8 on the prod servers and it appears that email is working properly now.

11/6/2009 8:13 AM - 11/6/2009 9:21 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 11/6/09 9:21 AM.<br>One of the four Client Access Servers wasn't responding to OWA requests and it's been fixed. <br>

11/5/2009 1:00 PM - 11/5/2009 4:20 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/5/09 4:20 PM.<br><br>Getinvolved is now available.

11/5/2009 6:42 AM - 11/5/2009 6:48 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/5/09 6:48 AM.<br><br>

11/4/2009 1:33 PM - 11/4/2009 1:42 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/4/09 1:42 PM.<br><br>mailhub053.itcs.purdue.edu is back up.

11/4/2009 12:58 PM - 11/4/2009 1:02 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/4/09 1:02 PM.<br><br>

11/4/2009 7:57 AM - 11/4/2009 9:20 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 11/4/09 9:20 AM.<br>

11/3/2009 10:00 PM - 11/3/2009 10:15 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/3/09 10:15 PM.<br><br>

11/2/2009 6:20 PM - 11/2/2009 6:45 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/2/09 6:45 PM.<br><br>

11/2/2009 2:20 PM - 11/2/2009 6:45 PM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 11/2/09 6:45 PM.<br>

11/2/2009 1:05 PM - 11/2/2009 2:33 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 11/2/09 2:33 PM.<br><br>

10/31/2009 6:00 PM - 10/31/2009 8:49 PM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/31/09 8:49 PM.<br>

10/31/2009 6:29 AM - 10/31/2009 1:02 PM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/31/09 1:02 PM.<br>

10/30/2009 3:05 PM - 10/30/2009 3:10 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/30/09 3:10 PM.<br><br>

10/30/2009 9:35 AM - 10/30/2009 10:10 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/30/09 10:10 AM.<br><br>

10/30/2009 8:15 AM - 10/30/2009 9:00 AM

Resolved

One of the 25 Storage Groups on VPEXCH04 (approximately 70 people) had run out of log volume space, which caused the Storage Group to dismount. Users affected were impacted for about 25 minutes while the Administrators cleared up disk space. This issue has been resolved now.

10/29/2009 5:30 PM - 10/29/2009 5:57 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/29/09 5:57 PM.<br><br>The mainframe and CICS is now available.

10/29/2009 10:47 AM - 10/29/2009 10:57 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/29/09 10:57 AM.<br><br>

10/28/2009 6:00 PM - 10/28/2009 7:00 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/28/09 7:00 PM.<br><br>

10/28/2009 10:10 AM - 10/28/2009 12:45 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/28/09 12:45 PM.<br><br>

10/28/2009 7:00 AM - 10/28/2009 7:30 AM

Resolved

IAM Admin reported unavailable:<br> <br>https://ias.itap.purdue.edu/srch/puid_show_search.main<br>

10/27/2009 2:17 PM - 10/28/2009 7:00 PM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/28/09 7:00 PM.<br>

10/27/2009 12:00 AM - 10/27/2009 1:48 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/27/09 1:48 AM.<br><br>

10/26/2009 1:03 PM - 10/26/2009 1:27 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/26/09 1:27 PM.<br><br>

10/25/2009 11:56 PM - 10/26/2009 6:30 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/26/09 6:30 AM.<br><br>

10/25/2009 4:15 PM - 10/25/2009 5:46 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/25/09 5:46 PM.<br><br>

10/23/2009 8:51 AM - 10/23/2009 9:15 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/23/09 9:15 AM.<br><br>Student learning outcome tracking application, while operational, was locked by an application code. The outcome database was up and available.

10/23/2009 2:00 AM - 10/23/2009 3:28 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/23/09 3:28 AM.<br><br>

10/22/2009 3:30 PM - 10/22/2009 4:15 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/22/09 4:15 PM.<br><br>

10/22/2009 11:00 AM - 10/22/2009 11:30 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/22/09 11:30 AM.<br>

10/22/2009 9:40 AM - 10/22/2009 10:30 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/22/09 10:30 AM.<br><br>

10/21/2009 12:30 PM - 10/21/2009 1:27 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/21/09 1:27 PM.<br><br>

10/21/2009 9:02 AM - 10/21/2009 9:51 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/21/09 9:51 AM.<br>

10/21/2009 8:45 AM - 10/21/2009 10:42 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/21/09 10:42 AM.<br><br>

10/20/2009 5:30 PM - 10/20/2009 6:02 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/20/09 6:02 PM.<br><br>

10/20/2009 4:51 PM - 10/20/2009 6:02 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/20/09 6:02 PM.<br><br>

10/20/2009 10:29 AM - 10/20/2009 10:30 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/20/09 10:30 AM.<br><br>Serena Collage service was restarted.

10/19/2009 12:02 PM - 10/19/2009 12:22 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/19/09 12:22 PM.<br><br>

10/19/2009 11:23 AM - 10/19/2009 11:32 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/19/09 11:32 AM.<br><br>Serena Collage has been restarted.

10/16/2009 2:16 PM - 10/16/2009 3:05 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/16/09 3:05 PM.<br><br>

10/16/2009 2:15 PM - 10/16/2009 2:18 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/16/09 2:18 PM.<br><br>

10/13/2009 5:28 PM - 10/13/2009 6:00 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/13/09 6:00 PM.<br><br>

10/13/2009 5:00 PM - 10/13/2009 7:15 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/13/09 7:15 PM.<br><br>

10/13/2009 12:45 AM - 10/13/2009 1:30 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/13/09 1:30 AM.<br><br>

10/10/2009 2:30 AM - 10/10/2009 3:15 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/10/09 3:15 AM.<br><br>

10/9/2009 1:35 PM - 10/9/2009 2:12 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/9/09 2:12 PM.<br><br>

10/9/2009 10:47 AM - 10/9/2009 11:10 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/9/09 11:10 AM.<br>

10/9/2009 10:37 AM - 10/9/2009 11:13 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/9/09 11:13 AM.<br>

10/8/2009 5:45 PM - 10/8/2009 6:33 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/8/09 6:33 PM.<br><br>

10/8/2009 2:46 PM - 10/8/2009 2:55 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/8/09 2:55 PM.<br><br>

10/7/2009 6:30 PM - 10/7/2009 6:55 PM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/7/09 6:55 PM.<br>

10/7/2009 1:51 PM - 10/7/2009 1:53 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/7/09 1:53 PM.<br><br>Cicspap5 abended with a u1800.

10/7/2009 10:34 AM - 10/7/2009 9:10 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/7/09 9:10 PM.<br><br>

10/7/2009 9:36 AM - 10/7/2009 10:19 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/7/09 10:19 AM.<br>

10/7/2009 9:15 AM - 10/7/2009 9:43 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/7/09 9:43 AM.<br><br>

10/6/2009 8:00 PM - 10/6/2009 8:10 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/6/09 8:10 PM.<br><br>1061DBA04 was down for approximately 10 minutes, and is currently back up.<br><br>

10/5/2009 3:10 PM - 10/5/2009 4:00 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/5/09 4:00 PM.<br><br>

10/5/2009 8:04 AM - 10/5/2009 8:26 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/5/09 8:26 AM.<br><br>

10/4/2009 9:30 AM - 10/4/2009 8:00 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/4/09 8:00 PM.<br><br>tsm01.itap.purdue.edu and itibkp03.itap.purdue.edu are both up and available.

10/1/2009 2:00 PM - 10/1/2009 2:31 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 10/1/09 2:31 PM.<br><br>

9/30/2009 3:45 PM - 9/30/2009 6:27 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/30/09 6:27 PM.<br><br>

9/30/2009 11:47 AM - 9/30/2009 11:56 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/30/09 11:56 AM.<br><br>

9/29/2009 11:15 AM - 9/29/2009 1:08 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/29/09 1:08 PM.<br><br>

9/29/2009 6:30 AM - 9/29/2009 7:43 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/29/09 7:43 AM.<br><br>The Pilot voice mail system outage has been resolved.

9/25/2009 1:36 PM - 9/25/2009 1:44 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/25/09 1:44 PM.<br><br>

9/25/2009 10:12 AM - 9/25/2009 10:15 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/25/09 10:15 AM.<br><br>

9/24/2009 8:00 PM - 9/24/2009 8:16 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/24/09 8:16 PM.<br><br>

9/24/2009 12:30 PM - 9/24/2009 1:08 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/24/09 1:08 PM.<br><br>

9/24/2009 10:17 AM - 9/24/2009 11:15 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/24/09 11:15 AM.<br><br>

9/22/2009 2:07 PM - 9/22/2009 2:10 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/22/09 2:10 PM.<br><br>

9/22/2009 8:27 AM - 9/22/2009 8:38 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/22/09 8:38 AM.<br><br>

9/21/2009 3:10 PM - 9/21/2009 3:13 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/21/09 3:13 PM.<br><br>cicspap5 abended with a u1800.

9/20/2009 9:13 AM - 9/20/2009 9:23 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/20/09 9:23 AM.<br><br>PRNTSERV3 was restarted and is now available.

9/20/2009 9:13 AM - 9/20/2009 10:30 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/20/09 10:30 AM.<br><br>echo.ics.purdue.edu is now available

9/17/2009 1:50 PM - 9/17/2009 2:05 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/17/09 2:05 PM.<br><br>ics/icsweb service was restarted.

9/15/2009 11:25 AM - 9/15/2009 11:33 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/15/09 11:33 AM.<br><br>

9/14/2009 8:00 PM - 9/15/2009 3:27 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/15/09 3:27 AM.<br><br>Cognos is now up.

9/14/2009 11:16 AM - 9/14/2009 1:30 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/14/09 1:30 PM.<br><br>

9/14/2009 9:40 AM - 9/14/2009 10:45 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/14/09 10:45 AM.<br><br>

9/10/2009 3:40 PM - 9/10/2009 4:10 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/10/09 4:10 PM.<br><br>

9/10/2009 7:00 AM - 9/10/2009 8:58 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/10/09 8:58 AM.<br><br>

9/8/2009 7:00 AM - 9/8/2009 11:30 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/8/09 11:30 AM.<br><br>

9/7/2009 6:19 AM - 9/7/2009 7:28 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/7/09 7:28 AM.<br><br>isg02 and isg03 had to be restarted.

9/6/2009 1:12 PM - 9/6/2009 4:50 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/6/09 4:50 PM.<br><br>Blackboard is now available.<br>

9/6/2009 9:38 AM - 9/6/2009 10:14 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/6/09 10:14 AM.<br><br>www.purdue.edu is back up.

9/5/2009 9:07 AM - 9/5/2009 11:10 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/5/09 11:10 AM.<br><br>Emergency maintenance upon the oradg02 production database server required a server restart at approximately 10:45 am. Databases housed upon this server experienced a brief outage during the restart. All are operational at this time.<br><br>The /d01 filesystem had become inaccessable for reasons unkown at this time. Atempts to unmount the filesystem were unsuccessful. A restart of the server was required which upon successful restart the /d01 filesystem was accessable. DBAs confirmed afterwards that all Oracle databases were operational.

9/5/2009 7:30 AM - 9/5/2009 8:18 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/5/09 8:18 AM.<br><br>There was a brief log space issue on Exchange which affected 10 users. This issue has been resolved.

9/3/2009 11:07 AM - 9/3/2009 11:27 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/3/09 11:27 AM.<br><br>EPDB01 was down. The issue resolved itself per DBA.

9/2/2009 11:22 AM - 9/2/2009 11:37 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 9/2/09 11:37 AM.<br>Exchange-04 experienced a log file issue causing a brief intermittant outage.

9/2/2009 8:00 AM - 9/2/2009 9:30 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/2/09 9:30 AM.<br><br>

8/31/2009 11:03 AM - 8/31/2009 12:25 PM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 8/31/09 12:25 PM.<br>

8/20/2009 5:30 PM - 8/21/2009 2:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/21/09 2:00 AM.<br><br>Lookout and Champion are now back in production.

8/20/2009 4:46 PM - 8/20/2009 5:00 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/20/09 5:00 PM.<br><br>The problems with the 3 file systems were fixed. However we are beginning emergency maintenance at 5:30 PM on both career account servers champion and lookout in order to address the underlying stability problems.

8/20/2009 2:31 PM - 8/20/2009 3:08 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/20/09 3:08 PM.<br><br>All 78 file systems of the lookout career account storage server are now in service.

8/18/2009 11:00 PM - 8/19/2009 5:00 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/19/09 5:00 PM.<br><br>The final 2 file systems on champion have been brought back online.

8/18/2009 6:00 PM - 8/19/2009 7:40 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/19/09 7:40 AM.<br><br>Serena Collage has been restored.

8/18/2009 11:45 AM - 8/19/2009 5:00 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/19/09 5:00 PM.<br><br>This outage is being consolidated with UO-1391. <br><br>

8/17/2009 10:50 AM - 8/17/2009 11:31 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/17/09 11:31 AM.<br><br>

8/14/2009 5:00 PM - 8/14/2009 10:00 PM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 8/14/09 10:00 PM.<br><br>The 3 file systems were successfully moved. No actual service outage occurred.<br>

8/14/2009 10:30 AM - 8/14/2009 1:50 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/14/09 1:50 PM.<br><br>

8/12/2009 2:45 PM - 8/12/2009 4:15 PM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 8/12/09 4:15 PM.<br><br>

8/12/2009 11:15 AM - 8/12/2009 12:58 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/12/09 12:58 PM.<br><br>

8/11/2009 11:00 PM - 8/12/2009 8:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/12/09 8:00 AM.<br><br>The OnePurdue Business Systems Business Warehouse is back up.

8/11/2009 2:20 PM - 8/11/2009 2:32 PM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 8/11/09 2:32 PM.<br>

8/11/2009 9:24 AM - 8/11/2009 1:36 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/11/09 1:36 PM.<br><br>

8/10/2009 6:48 AM - 8/10/2009 7:50 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/10/09 7:50 AM.<br><br>

8/7/2009 4:58 PM - 8/7/2009 5:45 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/7/09 5:45 PM.<br><br>3 file systems on lookout went down at 4:45pm and were brought back up at 5:45pm.<br><br>These file systems do not correspond to the previous file systems reported earlier in the week.<br><br>

8/7/2009 3:00 PM - 8/7/2009 3:20 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/7/09 3:20 PM.<br><br>GoldAnswers Knowledge Base is now available.

8/6/2009 2:17 PM - 8/7/2009 4:35 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/7/09 4:35 PM.<br><br><br>The UD Year End database (UDYREND) for University Advancement is now up.

8/3/2009 3:45 AM - 8/3/2009 5:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/3/09 5:00 AM.<br><br>oradb02-prod is now available<br><br>

8/2/2009 10:00 PM - 8/3/2009 1:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/3/09 1:00 AM.<br><br>oradb02-prod is now available

8/2/2009 2:40 PM - 8/2/2009 3:45 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/2/09 3:45 PM.<br><br>oradb02-prod is now available.

8/2/2009 12:00 PM - 8/6/2009 4:00 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/6/09 4:00 PM.<br><br>All file systems on the career account servers<br>have been restored and are now operational.

8/2/2009 6:00 AM - 8/2/2009 9:00 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/2/09 9:00 AM.<br><br>After the emergency patching EXCH07 clients were not able to access their email. This outage only affected a small number of users, and has been fixed by the Exchange Administrators

8/2/2009 1:00 AM - 8/2/2009 9:50 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 8/2/09 9:50 AM.<br><br>oradb02-prod is now available.

7/30/2009 2:35 PM - 7/30/2009 5:25 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/30/09 5:25 PM.<br><br>Web site: author.www.purdue.edu is now available.

7/30/2009 12:34 AM - 7/30/2009 12:45 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/30/09 12:45 AM.<br><br>

7/28/2009 8:30 PM - 7/28/2009 11:17 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/28/09 11:17 PM.<br><br>Network connectivity has been restored to SMTH.

7/28/2009 10:08 AM - 7/28/2009 3:49 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/28/09 3:49 PM.<br><br>

7/27/2009 7:38 AM - 7/27/2009 7:50 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/27/09 7:50 AM.<br><br>Software has been restarted.

7/24/2009 8:57 AM - 7/24/2009 12:00 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/24/09 12:00 PM.<br><br>

7/20/2009 8:45 AM - 7/20/2009 9:53 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/20/09 9:53 AM.<br><br>

7/20/2009 8:12 AM - 7/20/2009 9:39 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/20/09 9:39 AM.<br><br>

7/19/2009 12:00 PM - 7/19/2009 12:28 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/19/09 12:28 PM.<br><br>Career Account File Servers Software Upgrade went beyond the scheduled maintenance window but is now complete.<br><br>

7/18/2009 12:30 PM - 7/18/2009 1:30 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/18/09 1:30 PM.<br><br>

7/17/2009 10:35 AM - 7/17/2009 6:05 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/17/09 6:05 PM.<br><br>

7/17/2009 8:25 AM - 7/17/2009 10:53 AM

Resolved

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 7/17/09 10:53 AM.<br>

7/16/2009 6:00 PM - 7/16/2009 6:57 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/16/09 6:57 PM.<br><br>

7/15/2009 9:25 AM - 7/16/2009 8:25 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/16/09 8:25 AM.<br><br>

7/13/2009 5:18 PM - 7/13/2009 5:45 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/13/09 5:45 PM.<br><br>Website lists.purdue.edu is now available. No e-mail has been lost

7/12/2009 2:30 PM - 7/12/2009 4:15 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/12/09 4:15 PM.<br><br>One Purdue ESS is now operational.

7/12/2009 10:34 AM - 7/12/2009 11:05 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/12/09 11:05 AM.<br>icd.ics.purdue.edu is back up and fully operational

7/9/2009 10:30 PM - 7/9/2009 11:00 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/9/09 11:00 PM.<br><br>

7/7/2009 2:10 PM - 7/7/2009 2:20 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/7/09 2:20 PM.<br><br>There was a brief connectivity issue for non prod Banner hosts.<br><br>

7/7/2009 10:30 AM - 7/7/2009 12:08 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/7/09 12:08 PM.<br><br>

7/2/2009 8:55 AM - 7/2/2009 10:25 AM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 7/2/09 10:25 AM.<br><br>

6/28/2009 1:00 AM - 6/28/2009 9:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/28/09 9:20 AM.<br><br>Banner Production ODS is back up.<br>

6/23/2009 12:05 PM - 6/23/2009 12:14 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 6/23/09 12:14 PM.<br>File locker services have been restarted due to an intermittant problem.

6/21/2009 2:43 PM - 6/21/2009 3:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/21/09 3:30 PM.<br><br>

6/21/2009 12:00 PM - 6/22/2009 10:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/22/09 10:15 AM.<br><br>

6/21/2009 12:00 PM - 6/22/2009 2:46 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/22/09 2:46 AM.<br><br>

6/20/2009 1:00 PM - 6/21/2009 10:34 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/21/09 10:34 AM.<br><br>

6/19/2009 11:35 AM - 6/19/2009 11:55 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 6/19/09 11:55 AM.<br>An IIS synchronization issue occured and is now resolved.

6/15/2009 12:20 PM - 6/15/2009 12:40 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/15/09 12:40 PM.<br><br>

6/11/2009 2:51 PM - 6/11/2009 3:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/11/09 3:00 PM.<br><br>wpvsqlhfs01.itap.purdue.edu was down and back up.

6/10/2009 2:30 PM - 6/10/2009 4:50 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/10/09 4:50 PM.<br><br>

6/10/2009 1:35 PM - 6/10/2009 4:50 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/10/09 4:50 PM.<br><br>

6/9/2009 1:38 AM - 6/9/2009 2:53 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/9/09 2:53 AM.<br><br>

6/8/2009 2:30 AM - 6/8/2009 2:35 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/8/09 2:35 AM.<br><br>There was a brief outage when slot 4 of Celera 1109 was in panic and failed over to slot 5.

6/6/2009 3:00 PM - 6/6/2009 3:17 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/6/09 3:17 PM.<br><br>

6/5/2009 3:50 PM - 6/6/2009 3:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/6/09 3:20 PM.<br><br>

6/5/2009 9:56 AM - 6/5/2009 4:30 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 6/5/09 4:30 PM.<br>

6/4/2009 10:40 PM - 6/5/2009 2:40 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/5/09 2:40 PM.<br><br>

6/4/2009 5:37 AM - 6/4/2009 6:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/4/09 6:45 AM.<br><br>

6/1/2009 3:20 PM - 6/1/2009 3:45 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/1/09 3:45 PM.<br><br>CICSPAP5 was down and is now up.<br>

5/30/2009 9:00 PM - 5/30/2009 9:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/30/09 9:20 PM.<br><br>All OnePurdue SAP systems are now available.<br><br>

5/30/2009 8:52 AM - 5/30/2009 11:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/30/09 11:00 AM.<br><br>

5/29/2009 8:40 AM - 5/29/2009 10:32 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/29/09 10:32 AM.<br><br>

5/27/2009 7:21 AM - 5/27/2009 7:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/27/09 7:30 AM.<br><br>

5/26/2009 12:00 PM - 5/26/2009 12:28 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/26/09 12:28 PM.<br><br>

5/23/2009 1:01 PM - 5/23/2009 1:08 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 5/23/09 1:08 PM.<br>

5/22/2009 11:30 AM - 5/22/2009 12:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/22/09 12:00 PM.<br><br>CMDB, change management page and outage page where unavailabe, but are now back online.

5/20/2009 4:15 PM - 5/20/2009 4:32 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/20/09 4:32 PM.<br><br>

5/19/2009 4:00 PM - 5/20/2009 5:47 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/20/09 5:47 AM.<br><br>The telephone outage affecting PVIL 139-146 & 208-211, TERM, AIMS, NISW, AERO, CHAF, HANGERS 4,5,6, & 8, FOPN, FAAT, and ZUCROW has been resolved. <br>

5/19/2009 12:00 PM - 5/19/2009 12:17 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 5/19/09 12:17 PM.<br>

5/17/2009 2:00 PM - 5/18/2009 11:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/18/09 11:15 AM.<br><br>Champion and lookout issues are resolved.

5/15/2009 2:40 PM - 5/15/2009 2:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/15/09 2:55 PM.<br><br>

5/13/2009 4:00 PM - 5/13/2009 4:21 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/13/09 4:21 PM.<br><br>

5/13/2009 11:27 AM - 5/13/2009 4:16 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/13/09 4:16 PM.<br><br>

5/11/2009 8:47 AM - 5/11/2009 9:25 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/11/09 9:25 AM.<br><br>

5/10/2009 7:30 PM - 5/10/2009 11:00 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 5/10/09 11:00 PM.<br><br>www.purdue.edu is now fully functional again

5/8/2009 7:45 AM - 5/8/2009 8:44 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/8/09 8:44 AM.<br><br>

5/7/2009 11:00 AM - 5/7/2009 11:05 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/7/09 11:05 AM.<br><br>

5/6/2009 12:47 PM - 5/6/2009 1:10 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/6/09 1:10 PM.<br><br>

5/4/2009 11:20 AM - 5/4/2009 1:05 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 5/4/09 1:05 PM.<br>

4/30/2009 9:45 AM - 4/30/2009 10:13 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/30/09 10:13 AM.<br><br>

4/27/2009 6:51 AM - 4/27/2009 8:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/27/09 8:50 AM.<br><br>

4/25/2009 7:55 PM - 4/25/2009 9:35 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/25/09 9:35 PM.<br><br>The deploy tool on author.www.purdue.edu/apps/deploy had an outage and has been resolved.<br><br>

4/23/2009 11:00 AM - 4/23/2009 3:04 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 4/23/09 3:04 PM.<br>

4/22/2009 8:50 AM - 4/22/2009 12:07 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/22/09 12:07 PM.<br><br>

4/21/2009 5:30 PM - 4/21/2009 5:57 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/21/09 5:57 PM.<br><br>

4/20/2009 6:12 PM - 4/20/2009 9:39 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/20/09 9:39 PM.<br><br>

4/20/2009 11:40 AM - 4/20/2009 12:41 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/20/09 12:41 PM.<br><br>

4/20/2009 6:57 AM - 4/20/2009 7:18 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/20/09 7:18 AM.<br><br>This issue is related to a SANS issue over the weekend.

4/20/2009 6:57 AM - 4/20/2009 7:18 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/20/09 7:18 AM.<br><br>TRAMS was down due to an issue with a SANS outage from over the weekend.

4/18/2009 11:33 AM - 4/18/2009 2:38 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/18/09 2:38 PM.<br><br>

4/18/2009 7:11 AM - 4/18/2009 9:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/18/09 9:15 AM.<br><br>Golf POS down - WPVAPP04

4/18/2009 5:30 AM - 4/18/2009 1:16 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/18/09 1:16 PM.<br><br><br>oradb02-prod and oradb03-prod are back up.<br><br>

4/17/2009 8:00 AM - 4/17/2009 2:15 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/17/09 2:15 PM.<br><br>Student transcript printing from Banner to printers in HOVDE was down.<br><br>

4/16/2009 7:40 AM - 4/16/2009 8:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/16/09 8:50 AM.<br><br>

4/14/2009 8:32 AM - 4/14/2009 8:35 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/14/09 8:35 AM.<br><br>File locker service was restarted to resolve an issue.

4/14/2009 7:30 AM - 4/14/2009 8:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/14/09 8:30 AM.<br><br>

4/11/2009 4:00 PM - 4/11/2009 7:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/11/09 7:00 PM.<br><br>

4/11/2009 5:30 AM - 4/11/2009 8:21 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/11/09 8:21 AM.<br><br>Page center is available again.

4/10/2009 12:09 PM - 4/10/2009 12:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/10/09 12:30 PM.<br><br>

4/7/2009 10:50 AM - 4/7/2009 11:22 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/7/09 11:22 AM.<br><br>

4/7/2009 10:08 AM - 4/7/2009 10:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/7/09 10:20 AM.<br><br>

4/6/2009 9:00 PM - 4/6/2009 9:44 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/6/09 9:44 PM.<br><br>

4/6/2009 4:30 PM - 4/6/2009 4:51 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/6/09 4:51 PM.<br><br>The OnePurdue Business Warehouse (BW) and AIMS applications are now available.<br><br>

4/6/2009 10:45 AM - 4/6/2009 10:50 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 4/6/09 10:50 AM.<br>Serena Collage service was restarted.

4/3/2009 5:00 PM - 4/3/2009 6:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/3/09 6:30 PM.<br><br>

4/3/2009 8:46 AM - 4/3/2009 8:56 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/3/09 8:56 AM.<br><br>

4/2/2009 2:00 AM - 4/2/2009 2:57 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/2/09 2:57 AM.<br><br>Lookout.ics.purdue.edu is now back up after the reboot.

3/25/2009 7:00 PM - 3/25/2009 8:10 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 3/25/09 8:10 PM.<br>

3/25/2009 10:00 AM - 3/25/2009 10:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/25/09 10:20 AM.<br><br>Access to BW failed at about 10 AM, but the system has recycled and is available again. We have been experiencing intermittent problems with the number of people connecting to BW. Our technical staff is in contact with SAP to get assistance with resolution. For now, when the problem occurs, our only recourse is a restart that takes about 20 minutes.

3/24/2009 2:10 PM - 3/24/2009 2:19 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/24/09 2:19 PM.<br><br>

3/21/2009 8:45 PM - 3/22/2009 12:05 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/22/09 12:05 AM.<br><br>

3/20/2009 7:00 PM - 3/20/2009 7:57 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/20/09 7:57 PM.<br><br>

3/20/2009 7:00 PM - 3/20/2009 7:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/20/09 7:30 PM.<br><br>

3/20/2009 2:55 PM - 3/20/2009 3:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/20/09 3:00 PM.<br><br>

3/20/2009 9:10 AM - 3/20/2009 9:32 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/20/09 9:32 AM.<br><br>ITNS FileLocker was down but is now up.

3/19/2009 5:30 PM - 3/19/2009 7:10 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/19/09 7:10 PM.<br><br>

3/19/2009 10:05 AM - 3/19/2009 11:06 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/19/09 11:06 AM.<br><br>

3/18/2009 11:28 AM - 3/18/2009 11:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/18/09 11:40 AM.<br><br>The Serena Collage service was restarted due to no log on screen access, causing a brief outage.

3/17/2009 4:12 PM - 3/17/2009 4:13 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/17/09 4:13 PM.<br><br>

3/17/2009 12:59 PM - 3/17/2009 1:26 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 3/17/09 1:26 PM.<br>

3/16/2009 7:46 AM - 3/16/2009 8:05 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 3/16/09 8:05 AM.<br>

3/13/2009 7:00 AM - 3/13/2009 7:59 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/13/09 7:59 AM.<br><br>Issues with the Sequel Server were fixed which in turn resolved the Blackberry issue.

3/12/2009 2:10 PM - 3/12/2009 2:34 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/12/09 2:34 PM.<br><br>

3/11/2009 11:32 AM - 3/11/2009 11:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/11/09 11:40 AM.<br>Web services rebooted cms.itap.purdue.edu to improve the CMS performance.

3/10/2009 10:30 AM - 3/10/2009 10:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/10/09 10:30 AM.<br><br>Serena Collage service was restarted.

3/10/2009 10:01 AM - 3/10/2009 10:03 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/10/09 10:03 AM.<br><br>Exchange-02 failed over and caused a brief glitch in connectivity.

3/10/2009 7:45 AM - 3/10/2009 9:41 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/10/09 9:41 AM.<br><br>

3/9/2009 11:53 AM - 3/9/2009 11:54 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/9/09 11:54 AM.<br><br>This outage is for the Public Folder Server 1061expf02.

3/9/2009 11:53 AM - 3/9/2009 4:18 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/9/09 4:18 PM.<br><br>

3/9/2009 11:35 AM - 3/9/2009 11:36 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/9/09 11:36 AM.<br><br>This was for the student voice mail system for 59914.

3/7/2009 6:09 AM - 3/7/2009 8:23 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/7/09 8:23 AM.<br><br>

2/27/2009 3:21 PM - 2/27/2009 3:33 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/27/09 3:33 PM.<br><br>

2/27/2009 3:10 PM - 2/27/2009 3:33 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/27/09 3:33 PM.<br><br>

2/27/2009 11:07 AM - 2/27/2009 11:25 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/27/09 11:25 AM.<br><br>Serena Collage was unavailable.

2/27/2009 11:03 AM - 2/27/2009 11:12 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/27/09 11:12 AM.<br><br>

2/26/2009 9:20 PM - 2/27/2009 3:03 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/27/09 3:03 AM.<br><br>ORADB02-PROD is now functional.

2/26/2009 1:47 PM - 2/26/2009 2:05 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/26/09 2:05 PM.<br>SAP Business Warehouse Reports and AIMS are now available<br><br>

2/24/2009 10:43 AM - 2/24/2009 10:49 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/24/09 10:49 AM.<br><br>SAP data base failed over to the backup system. Basis and Unix teams will coordinate the move of the data base back to the primary system later in the week.

2/24/2009 8:55 AM - 2/24/2009 10:12 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/24/09 10:12 AM.<br><br>

2/23/2009 10:40 AM - 2/23/2009 11:13 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/23/09 11:13 AM.<br><br>

2/23/2009 9:25 AM - 2/23/2009 11:09 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/23/09 11:09 AM.<br><br>

2/21/2009 8:00 PM - 2/21/2009 9:50 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/21/09 9:50 PM.<br><br>

2/20/2009 11:03 AM - 2/20/2009 11:48 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/20/09 11:48 AM.<br><br>

2/20/2009 5:00 AM - 2/20/2009 6:03 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/20/09 6:03 AM.<br><br>Hardware failure in Lawson has been resolved. <br>

2/19/2009 3:20 PM - 2/19/2009 5:43 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/19/09 5:43 PM.<br><br>This is the non production ePrint server.

2/19/2009 3:17 PM - 2/19/2009 3:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/19/09 3:55 PM.<br><br>

2/19/2009 9:50 AM - 2/19/2009 9:53 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/19/09 9:53 AM.<br><br>Exchange-04 was down for 3 minutes due to a mass mailing issue.

2/15/2009 2:55 AM - 2/15/2009 8:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/15/09 8:00 AM.<br><br>

2/13/2009 4:10 PM - 2/13/2009 5:28 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/13/09 5:28 PM.<br><br>

2/13/2009 11:31 AM - 2/13/2009 11:55 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 2/13/09 11:55 AM.<br>

2/13/2009 9:36 AM - 2/13/2009 10:47 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/13/09 10:47 AM.<br><br>

2/12/2009 2:15 PM - 2/12/2009 2:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/12/09 2:20 PM.<br><br>

2/11/2009 12:10 PM - 2/11/2009 1:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/11/09 1:00 PM.<br><br>

2/11/2009 12:00 PM - 2/11/2009 12:28 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/11/09 12:28 PM.<br><br>

2/11/2009 9:58 AM - 2/11/2009 10:02 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/11/09 10:02 AM.<br><br>

2/10/2009 8:19 PM - 2/11/2009 2:22 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/11/09 2:22 AM.<br><br>

2/10/2009 10:06 AM - 2/10/2009 11:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/10/09 11:45 AM.<br><br>

2/10/2009 2:20 AM - 2/10/2009 11:09 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/10/09 11:09 AM.<br><br>

2/9/2009 11:38 AM - 2/9/2009 12:27 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/9/09 12:27 PM.<br><br>

2/8/2009 4:40 PM - 2/8/2009 4:59 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/8/09 4:59 PM.<br><br>

2/7/2009 5:12 PM - 2/7/2009 6:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/7/09 6:30 PM.<br><br>

2/6/2009 7:41 AM - 2/6/2009 8:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/6/09 8:20 AM.<br><br>

1/31/2009 4:00 PM - 1/31/2009 10:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/31/09 10:30 PM.<br><br>

1/30/2009 9:57 AM - 1/30/2009 3:05 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 1/30/09 3:05 PM.<br>

1/29/2009 3:41 PM - 1/29/2009 7:26 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/29/09 7:26 PM.<br>Advance CS database is now up.<br>

1/29/2009 1:42 PM - 1/29/2009 4:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/29/09 4:00 PM.<br>Blackberry service is now available. <br>

1/29/2009 9:37 AM - 1/29/2009 3:38 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/29/09 3:38 PM.<br><br>

1/28/2009 5:15 PM - 1/28/2009 5:15 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/28/09 5:15 PM.<br><br>Repairs to the Freehafer Computer Room Air Conditioning (CRAC) unit #2 are complete and it is back on line.<br>

1/26/2009 9:30 AM - 1/26/2009 9:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/26/09 9:50 AM.<br><br>OWA was unavailable for 20 minutes this morning. The internet info service was restarted to resolve the issue.

1/23/2009 6:39 PM - 1/23/2009 6:40 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/23/09 6:40 PM.<br><br>

1/23/2009 3:20 PM - 1/23/2009 3:21 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/23/09 3:21 PM.<br><br>Cellera data mover4 failed over and caused a brief 1 minute interuption in service.

1/22/2009 2:20 PM - 1/22/2009 2:50 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/22/09 2:50 PM.<br><br>

1/21/2009 3:45 PM - 1/22/2009 9:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/22/09 9:50 AM.<br><br>

1/21/2009 2:20 PM - 1/22/2009 11:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/22/09 11:30 AM.<br><br>Outage for TLT Authentication (sage) has been resolved.

1/21/2009 8:50 AM - 1/21/2009 9:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/21/09 9:15 AM.<br><br>

1/20/2009 1:34 PM - 1/20/2009 1:44 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/20/09 1:44 PM.<br><br>

1/16/2009 3:23 PM - 1/16/2009 3:29 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/16/09 3:29 PM.<br><br>

1/16/2009 6:00 AM - 1/16/2009 7:33 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/16/09 7:33 AM.<br><br>The patching process on this server did not properly restart all services. As a result, the SQL application on the server was still down at the end of the patch window (6 a.m. Friday morning.) The DBA group restarted the service at about 7:30 a.m. when they were notified that the application was down. Processes will be changed to identify this type of issue within the patch window for future patch cycles.

1/15/2009 2:54 PM - 1/15/2009 3:15 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/15/09 3:15 PM.<br><br>

1/15/2009 12:44 PM - 1/15/2009 2:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/15/09 2:00 PM.<br><br>

1/14/2009 11:18 AM - 1/14/2009 11:25 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/14/09 11:25 AM.<br><br>

1/14/2009 9:00 AM - 1/14/2009 6:54 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/14/09 6:54 PM.<br><br>As of about 12:25 all services on the ESX farm except CorpDir and Golf POS became operational as a result of the reboot of ESX04. The two ESX hosts on which CorpDir and Golf POS reside are also hosting many other production services. In order to minimize overall impact, those hosts will not be rebooted until 6 p.m. this evening. CorpDir and Golf POS will be restored to service shortly after those reboots occur.<br><br>

1/13/2009 11:03 AM - 1/13/2009 12:35 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/13/09 12:35 PM.<br><br>

1/13/2009 10:45 AM - 1/13/2009 1:19 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/13/09 1:19 PM.<br><br>

1/13/2009 10:06 AM - 1/13/2009 10:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/13/09 10:45 AM.<br>The ITaP web site is now up except for the TLT Blackboard. Admins continue to work on this issue.<br><br>

1/12/2009 2:00 PM - 1/12/2009 5:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/12/09 5:20 PM.<br><br>

1/12/2009 1:55 PM - 1/12/2009 4:41 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/12/09 4:41 PM.<br><br>

1/10/2009 2:56 AM - 1/10/2009 4:08 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/10/09 4:08 AM.<br><br>

1/9/2009 3:37 PM - 1/9/2009 4:02 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/9/09 4:02 PM.<br><br>

1/9/2009 3:20 PM - 1/9/2009 3:27 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/9/09 3:27 PM.<br><br>The ColdFusion 6.0/ASP web server (1061web05) was rebooted due to service being unavailable. <br>

1/9/2009 2:27 PM - 1/9/2009 2:34 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/9/09 2:34 PM.<br><br>

1/9/2009 12:00 PM - 1/9/2009 1:22 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/9/09 1:22 PM.<br><br>

1/9/2009 9:40 AM - 1/9/2009 9:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/9/09 9:50 AM.<br><br>

1/8/2009 1:10 PM - 1/8/2009 1:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/8/09 1:30 PM.<br><br>

1/6/2009 1:53 PM - 1/6/2009 2:07 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/6/09 2:07 PM.<br><br>

1/6/2009 11:30 AM - 1/6/2009 11:54 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/6/09 11:54 AM.<br><br>

1/5/2009 3:45 PM - 1/5/2009 5:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/5/09 5:00 PM.<br><br><br><br>icsWeb and <br>iscwebservices are now available.<br><br><br>

12/31/2008 3:00 PM - 12/31/2008 4:15 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/31/08 4:15 PM.<br><br>

12/30/2008 3:20 PM - 12/30/2008 4:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/30/08 4:00 PM.<br><br>

12/29/2008 10:45 AM - 12/29/2008 4:50 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 12/29/08 4:50 PM.<br>

12/29/2008 9:40 AM - 12/29/2008 4:00 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 12/29/08 4:00 PM.<br>

12/29/2008 7:37 AM - 12/29/2008 4:15 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/29/08 4:15 PM.<br><br>

12/27/2008 9:12 PM - 12/27/2008 10:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/27/08 10:20 PM.<br><br>profilel.ics.purdue.edu is now up.

12/26/2008 10:18 AM - 12/26/2008 1:10 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/26/08 1:10 PM.<br><br>

12/18/2008 9:43 AM - 12/18/2008 3:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/18/08 3:30 PM.<br><br>

12/18/2008 8:12 AM - 12/18/2008 8:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/18/08 8:40 AM.<br><br>

12/17/2008 8:00 PM - 12/17/2008 8:28 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/17/08 8:28 PM.<br><br>

12/16/2008 9:20 PM - 12/16/2008 10:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/16/08 10:55 PM.<br><br>

12/16/2008 2:45 PM - 12/16/2008 2:50 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/16/08 2:50 PM.<br><br>itiprnt01 server was rebooted to resolve this issue.

12/14/2008 4:00 PM - 12/14/2008 5:35 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/14/08 5:35 PM.<br><br>The Final Exam link on the MyPurdue page is now working properly.<br><br>

12/14/2008 2:39 PM - 12/14/2008 5:03 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/14/08 5:03 PM.<br><br>

12/13/2008 6:33 PM - 12/13/2008 9:36 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/13/08 9:36 PM.<br><br>

12/12/2008 10:30 PM - 12/12/2008 10:54 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/12/08 10:54 PM.<br><br>Apache Web server on web.ics.purdue.edu has been recycled.<br><br>

12/12/2008 9:08 AM - 12/12/2008 9:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/12/08 9:40 AM.<br><br>

12/11/2008 3:05 PM - 12/11/2008 3:06 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/11/08 3:06 PM.<br><br>Emergency Tomcat Migration for JobRequest - TLT area has discovered a major problem (with a minor fix) with JobRequest in<br>Tomcat production which affects all users and they are seeing many Remedy<br>tickets come in due to this. <br>A change request that may affect a system or a service that you are responsible for or that you depend on has been UPDATED. <br>Please review the scheduling, impact, and priority of the change and contact us if you see any issues.<br>

12/11/2008 2:30 PM - 12/11/2008 4:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/11/08 4:00 PM.<br>Users were unable to access the 1061wts02 terminal server. This was resolved by restarting the print spooler service.<br>

12/11/2008 10:30 AM - 12/11/2008 11:02 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/11/08 11:02 AM.<br><br>The deploy service requires remote filesystems to be mounted on the deploy server to function properly. These remote filesystem mounts became stale and had to be corrected to restore the deploy service.

12/11/2008 9:10 AM - 12/11/2008 10:44 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/11/08 10:44 AM.<br><br>

12/8/2008 8:43 AM - 12/8/2008 10:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/8/08 10:50 AM.<br><br>

12/6/2008 4:00 PM - 12/6/2008 4:26 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/6/08 4:26 PM.<br><br>At 4PM today we will be failing the Celerra standby Data Mover back to the Primary Data Mover. There will be a 30 second or less outage. This failback is required for us to return to normal operations and regain failover capabilities for all of the Celerra Data Movers. <br><br>

12/5/2008 12:15 PM - 12/5/2008 12:21 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/5/08 12:21 PM.<br><br>At 12:15PM today we had an active Data Mover on the Celerra fail to the standby Data Mover. The downtime would have been less than 30 seconds for failover process. Any active connections to the Celerra would have to be reestablished in order to access files. We will work to resolve this issue with EMC will provided updated information once we receive it.

12/5/2008 9:49 AM - 12/5/2008 10:24 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/5/08 10:24 AM.<br><br>

12/3/2008 10:22 AM - 12/3/2008 10:43 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/3/08 10:43 AM.<br><br>

12/3/2008 10:03 AM - 12/3/2008 11:23 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/3/08 11:23 AM.<br><br>

12/2/2008 1:40 PM - 12/2/2008 8:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/2/08 8:30 PM.<br><br>CARTHAGE (STAGING-PROD) is now up. A new outage is being opened up for ARCADIA (non-production) , per Woody.

12/2/2008 1:40 PM - 12/3/2008 2:21 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/3/08 2:21 PM.<br><br>

11/23/2008 8:30 AM - 11/23/2008 3:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/23/08 3:00 PM.<br><br>

11/19/2008 11:15 AM - 11/19/2008 11:20 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 11/19/08 11:20 AM.<br>

11/16/2008 12:00 PM - 11/16/2008 10:14 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/16/08 10:14 PM.<br><br>

11/15/2008 7:56 AM - 11/17/2008 4:57 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 11/17/08 4:57 PM.<br>

11/15/2008 1:52 AM - 11/15/2008 3:43 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/15/08 3:43 AM.<br><br>

11/12/2008 3:00 PM - 11/14/2008 8:25 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/14/08 8:25 AM.<br><br>

11/10/2008 11:47 AM - 11/10/2008 7:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/10/08 7:55 PM.<br><br>

11/8/2008 2:55 PM - 11/8/2008 4:47 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/8/08 4:47 PM.<br><br>

11/5/2008 8:45 AM - 11/5/2008 10:55 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/5/08 10:55 AM.<br><br>

11/4/2008 10:00 AM - 11/4/2008 10:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/4/08 10:30 AM.<br><br>

11/3/2008 10:45 AM - 11/3/2008 11:25 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/3/08 11:25 AM.<br><br>

11/3/2008 8:00 AM - 11/3/2008 9:28 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/3/08 9:28 AM.<br><br>

10/30/2008 2:38 AM - 10/30/2008 3:01 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/30/08 3:01 AM.<br><br>ReconNet database is up.

10/28/2008 8:15 PM - 10/28/2008 11:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/28/08 11:55 PM.<br><br>

10/27/2008 10:05 AM - 10/27/2008 10:55 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/27/08 10:55 AM.<br><br>

10/9/2008 10:13 AM - 10/9/2008 11:12 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/9/08 11:12 AM.<br><br>

10/8/2008 6:00 AM - 10/8/2008 6:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/8/08 6:45 AM.<br><br>Extended maintenance is complete.

10/7/2008 2:40 PM - 10/20/2008 7:45 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/20/08 7:45 AM.<br>Recieved e-mail from Phyllis V. advising there is no outage from the customers pespective.

10/7/2008 8:00 AM - 10/7/2008 9:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/7/08 9:30 AM.<br><br>

10/7/2008 7:00 AM - 10/7/2008 7:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/7/08 7:50 AM.<br><br>

10/6/2008 8:10 PM - 10/6/2008 9:10 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/6/08 9:10 PM.<br><br>

10/6/2008 8:44 AM - 10/6/2008 11:08 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/6/08 11:08 AM.<br><br>Someone had accidentally shut off a data switch in AG. Admin. Then turned it back on. Issue resolved itself.

10/6/2008 8:44 AM - 10/6/2008 11:08 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/6/08 11:08 AM.<br><br>(MTHW, FWLR,and STON)all had some degree of network connectivity loss. This was due to 2 pics being mislabeled.

10/6/2008 6:25 AM - 10/6/2008 7:38 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/6/08 7:38 AM.<br><br>Users had been unable to access shared drives.

10/3/2008 2:27 PM - 10/3/2008 6:27 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/3/08 6:27 PM.<br><br>The ITaP services below are still unavailable. <br><br>Estimated end time: Unknown<br>Services affected: <br>_X__OnePurdue Business Warehouse (BW) <br>__X_OnePurdue Employee Self Service (ESS) <br>_X__OnePurdue File Upload/Download (XI) <br>_X__OnePurdue Financial/HR (SAP-ERP) <br>_X__OnePurdue Portal <br>_X__OnePurdue Procurement (SRM) <br><br>Message Text for IOC notification email: <br><br>The OnePurdue SAP Financial, Procurement, and HR systems are currently unavailable. Investigation is underway. No estimate yet of when the systems will be back up. Please stand by.<br><br>All student services and Banner have been added to the lost services.<br><br>Power is restored and systems are being recovered. This may still take several hours. Next update will come at 5:00 PM.<br><br>An update to banner will come at 5:30 PM and<br>SAP is expected to be down for another couple of hours.<br><br>More information on this Multiple Service Outage will come at 6:00 PM.<br><br>SAP is up. Banner is still being tested. Next update will be at 6:30 PM. <br><br>Banner is up. The outage is resolved. <br>

9/30/2008 8:06 AM - 9/30/2008 8:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/30/08 8:20 AM.<br><br>

9/27/2008 8:00 AM - 9/27/2008 8:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/27/08 8:00 AM.<br><br>BW is now up and the projected outage is canceled.

9/24/2008 11:28 PM - 9/25/2008 4:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/25/08 4:45 AM.<br><br>

9/24/2008 4:30 PM - 9/24/2008 5:10 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/24/08 5:10 PM.<br><br><br>Some users were unable to connect for a brief amount of time due to a network problem affecting 17 of 45 mailhub storage nodes.<br>

9/22/2008 9:07 AM - 9/23/2008 8:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/23/08 8:20 AM.<br><br>

9/18/2008 12:15 AM - 9/18/2008 1:19 PM

Resolved

The ITaP services below were unavailable.<br>The issue is resolved as of 9/18/08 1:19 PM.<br><br>

9/17/2008 9:12 AM - 9/17/2008 9:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/17/08 9:50 AM.<br><br>ESX01 server purple screened causing it to crash taking down all the VMs running on it. All affected VMs were development. Appears to be a SAN storage issue. Still working to confirm. Server restarted and VMs brought back online.

9/17/2008 7:45 AM - 9/17/2008 8:53 AM

Resolution

The ITaP services below were unavailable.<br>champion.ics.purdue.edu is back up.<br><br>The issue is resolved as of 9/17/08 8:53 AM.<br><br>

9/17/2008 7:43 AM - 9/17/2008 8:55 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/17/08 8:55 AM.<br><br>

9/16/2008 9:29 PM - 9/16/2008 10:40 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/16/08 10:40 PM.<br><br>

9/12/2008 8:40 AM - 9/16/2008 5:04 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/16/08 5:04 PM.<br><br>

9/12/2008 8:32 AM - 9/12/2008 10:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/12/08 10:50 AM.<br><br>

9/12/2008 7:47 AM - 9/12/2008 9:10 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 9/12/08 9:10 AM.<br>

9/10/2008 5:00 PM - 9/10/2008 5:51 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/10/08 5:51 PM.<br><br>

9/10/2008 2:21 PM - 9/10/2008 2:49 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/10/08 2:49 PM.<br><br>

9/8/2008 1:10 PM - 9/8/2008 4:02 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/8/08 4:02 PM.<br><br>

9/8/2008 12:00 PM - 9/8/2008 12:24 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/8/08 12:24 PM.<br><br>The Portal is now back online.

9/8/2008 8:00 AM - 9/8/2008 9:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/8/08 9:15 AM.<br><br>All systems are back online.

8/27/2008 12:10 PM - 8/27/2008 3:55 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 8/27/08 3:55 PM.<br>

8/26/2008 3:26 PM - 8/26/2008 4:16 PM

Resolution

The ITaP services below were unavailable. <br>The issue is resolved as of 8/26/08 4:16 PM.

8/26/2008 9:46 AM - 8/26/2008 12:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/26/08 12:30 PM.<br><br>

8/25/2008 6:30 AM - 8/25/2008 4:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/25/08 4:00 PM.<br>Tape robot is down for emegency repairs.<br>Estimated to be down until 1pm today.<br><br>

8/22/2008 8:26 AM - 8/22/2008 9:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/22/08 9:50 AM.<br><br>AIMS/ BW Reports is back online.

8/20/2008 5:45 PM - 8/20/2008 5:57 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/20/08 5:57 PM.<br><br>

8/17/2008 10:00 AM - 8/17/2008 1:07 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/17/08 1:07 PM.<br><br>web.ics.purdue.edu is now up

8/16/2008 4:00 PM - 8/16/2008 4:35 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/16/08 4:35 PM.<br><br>

8/16/2008 7:46 AM - 8/16/2008 8:56 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/16/08 8:56 AM.<br><br>

8/10/2008 11:22 AM - 8/10/2008 2:58 PM

Resolution

The ITaP web pages were unavailable.<br>The issue is resolved as of 8/10/08 2:58 PM.<br><br>

8/9/2008 6:00 PM - 8/9/2008 8:36 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/9/08 8:36 PM.<br><br>

8/8/2008 10:00 AM - 8/8/2008 10:10 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/8/08 10:10 AM.<br><br>

8/6/2008 8:28 AM - 8/6/2008 4:58 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/6/08 4:58 PM.<br><br>

8/5/2008 9:53 AM - 8/5/2008 10:35 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/5/08 10:35 AM.<br><br>The issues with the ITaP web server have now been resolved.

8/3/2008 10:15 AM - 8/3/2008 8:02 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/3/08 8:02 PM.<br><br>

8/1/2008 12:02 PM - 8/1/2008 5:45 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/1/08 5:45 PM.<br><br>Power has been restored to the following buildings:<br><br>ERHT<br>HARR<br>HILL<br>MCUT<br>SHRV<br>

8/1/2008 10:43 AM - 8/5/2008 10:55 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 8/5/08 10:55 AM.<br>

8/1/2008 7:30 AM - 8/1/2008 11:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/1/08 11:20 AM.<br><br>All CICS regions are now up.

7/31/2008 8:45 AM - 7/31/2008 11:30 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 7/31/08 11:30 AM.<br><br>The golf complex POS application is currently experiencing intermittent connectivity issues.<br><br>This Outage is now resolved.<br>

7/30/2008 1:15 AM - 7/30/2008 4:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/30/08 4:00 AM.<br><br>www.itap.purdue.edu is now available.

7/28/2008 3:15 AM - 7/28/2008 4:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/28/08 4:00 AM.<br><br>MySQL has been restored on mydb.ics.purdue.edu

7/28/2008 3:09 AM - 7/28/2008 12:09 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/28/08 12:09 PM.<br><br>

7/28/2008 12:17 AM - 7/28/2008 10:41 AM

Resolution

The ITaP services below were reported as unavailable but no problems were found and this should be considered a false outage.<br>The issue is resolved as of 7/28/08 10:41 AM.<br><br>

7/21/2008 5:06 PM - 7/21/2008 5:50 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/21/08 5:50 PM.<br><br>

7/21/2008 2:40 PM - 7/21/2008 2:50 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/21/08 2:50 PM.<br><br>

7/21/2008 10:50 AM - 7/21/2008 6:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/21/08 6:00 PM.<br><br>

7/21/2008 8:58 AM - 7/21/2008 10:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/21/08 10:15 AM.<br><br>

7/20/2008 7:56 AM - 7/20/2008 1:07 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/20/08 1:07 PM.<br><br>

7/20/2008 7:56 AM - 7/21/2008 4:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/21/08 4:00 AM.<br><br>

7/20/2008 7:56 AM - 7/21/2008 4:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/21/08 4:00 AM.<br><br>

7/17/2008 7:46 AM - 7/17/2008 8:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/17/08 8:50 AM.<br><br>

7/16/2008 3:45 PM - 7/18/2008 10:55 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 7/18/08 10:55 AM.<br>

7/16/2008 11:55 AM - 7/16/2008 3:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/16/08 3:55 PM.<br><br>

7/15/2008 11:42 PM - 7/16/2008 12:57 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/16/08 12:57 AM.<br><br>web.ics.purdue.edu spontaneously rebooted.

7/15/2008 10:33 AM - 7/15/2008 10:53 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/15/08 10:53 AM.<br><br>

7/15/2008 8:10 AM - 7/15/2008 11:08 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/15/08 11:08 AM.<br><br>

7/14/2008 9:30 AM - 7/14/2008 9:47 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/14/08 9:47 AM.<br><br>

7/11/2008 8:00 AM - 8/4/2008 10:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/4/08 10:00 AM.<br><br>

7/7/2008 10:26 AM - 7/7/2008 11:44 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/7/08 11:44 AM.<br><br>

7/6/2008 10:12 PM - 7/7/2008 10:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/7/08 10:30 AM.<br><br>

7/1/2008 8:20 AM - 7/1/2008 4:12 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/1/08 4:12 PM.<br><br>

6/30/2008 9:45 AM - 6/30/2008 7:35 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/30/08 7:35 PM.<br><br>

6/20/2008 5:35 AM - 6/20/2008 6:21 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/20/08 6:21 AM.<br><br>

6/18/2008 1:29 AM - 6/19/2008 4:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/19/08 4:30 PM.<br><br>

6/11/2008 5:00 PM - 6/11/2008 5:17 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/11/08 5:17 PM.<br><br>

6/11/2008 11:33 AM - 7/2/2008 12:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/2/08 12:55 PM.<br><br>

6/11/2008 12:25 AM - 6/11/2008 1:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/11/08 1:30 PM.<br><br>

6/9/2008 5:25 PM - 6/9/2008 5:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/9/08 5:30 PM.<br><br>

6/9/2008 2:13 PM - 6/9/2008 4:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/9/08 4:00 PM.<br><br>

6/7/2008 8:00 AM - 6/7/2008 8:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/7/08 8:15 AM.<br><br>Outage has been canceled.

6/6/2008 3:13 PM - 6/6/2008 3:45 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/6/08 3:45 PM.<br><br>

6/6/2008 9:05 AM - 6/6/2008 9:08 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/6/08 9:08 AM.<br><br>The BW portal was taken down by a runaway query

6/5/2008 12:50 AM - 6/5/2008 2:57 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/5/08 2:57 AM.<br><br>

6/4/2008 11:45 AM - 6/4/2008 1:08 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/4/08 1:08 PM.<br><br>The AIMS Portal was down. The issue has been corrected and Aims is back online.

6/1/2008 12:15 PM - 6/1/2008 1:45 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/1/08 1:45 PM.<br><br>

6/1/2008 12:15 PM - 6/1/2008 3:05 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 6/1/08 3:05 PM.<br>

5/30/2008 9:50 AM - 5/30/2008 10:53 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/30/08 10:53 AM.<br><br>

5/30/2008 7:45 AM - 5/30/2008 1:28 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/30/08 1:28 PM.<br><br>

5/23/2008 7:08 AM - 5/23/2008 10:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/23/08 10:20 AM.<br><br>

5/21/2008 12:00 PM - 5/21/2008 12:13 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/21/08 12:13 PM.<br><br>

5/12/2008 8:23 AM - 5/12/2008 9:27 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/12/08 9:27 AM.<br><br>

4/24/2008 9:38 PM - 4/25/2008 2:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/25/08 2:30 AM.<br><br>

4/21/2008 9:28 AM - 4/21/2008 10:02 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/21/08 10:02 AM.<br><br>

4/18/2008 10:00 AM - 4/18/2008 5:05 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/18/08 5:05 PM.<br><br>

4/15/2008 9:00 PM - 4/15/2008 10:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/15/08 10:00 PM.<br><br>

4/15/2008 4:59 PM - 4/15/2008 5:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/15/08 5:00 PM.<br><br>This Projected Outage has been cancelled.

4/15/2008 11:30 AM - 4/15/2008 4:45 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/15/08 4:45 PM.<br><br>

4/15/2008 7:30 AM - 4/15/2008 7:32 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/15/08 7:32 AM.<br><br>All CICS files are up.

4/14/2008 11:30 PM - 4/15/2008 9:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/15/08 9:30 PM.<br><br>

4/13/2008 9:30 AM - 4/13/2008 9:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/13/08 9:50 AM.<br><br>The time had been incorrectly entered.<br>These are the correct times.

4/13/2008 1:45 AM - 4/13/2008 9:19 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/13/08 9:19 AM.<br><br>All applications, servers and databases affected by the Invista/SAN outage have been restored.

4/12/2008 7:45 AM - 4/13/2008 10:26 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/13/08 10:26 PM.<br><br>Additional service affected: Quality Center (MERCURY)

4/11/2008 9:00 PM - 4/11/2008 9:17 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/11/08 9:17 PM.<br><br>

4/11/2008 12:20 PM - 4/11/2008 12:35 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/11/08 12:35 PM.<br><br>

4/11/2008 11:40 AM - 4/11/2008 12:36 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/11/08 12:36 PM.<br><br>

4/11/2008 11:03 AM - 4/11/2008 11:31 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/11/08 11:31 AM.<br><br>

4/10/2008 9:46 AM - 4/10/2008 9:55 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/10/08 9:55 AM.<br><br>The services listed below were affected by a brief outage on the ESX environment. All services should now be returned to operation. The cause of the outage is under investigation.<br><br>

4/8/2008 3:50 PM - 4/8/2008 6:25 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 4/8/08 6:25 PM.<br>

4/7/2008 4:20 PM - 4/7/2008 4:52 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/7/08 4:52 PM.<br><br>

4/5/2008 8:30 AM - 4/5/2008 9:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/5/08 9:00 AM.<br><br>The DFA files are now available.

4/4/2008 7:34 PM - 4/8/2008 9:13 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/8/08 9:13 AM.<br><br>The Non Cash Transmittal system is available.

4/3/2008 12:00 PM - 4/3/2008 1:10 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/3/08 1:10 PM.<br><br>

4/3/2008 10:00 AM - 4/3/2008 10:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/3/08 10:45 AM.<br><br>Connection issues.

4/1/2008 12:00 PM - 4/1/2008 12:59 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/1/08 12:59 PM.<br>Scheduled maintenance has run past the scheduled window for calendar.purdue.edu. <br>

4/1/2008 8:00 AM - 4/1/2008 8:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/1/08 8:15 AM.<br><br>Web server was down and has been restarted.

3/23/2008 12:00 PM - 3/23/2008 3:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/23/08 3:30 PM.<br><br>Scheduled downtime ran over. <br>saint.ics.purdue.edu is now up and operational

3/18/2008 10:00 PM - 3/19/2008 8:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/19/08 8:30 AM.<br><br>Remedy is up.

3/18/2008 8:40 AM - 3/18/2008 9:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/18/08 9:15 AM.<br><br>Servers have been restarted and the issue is resolved.

3/17/2008 11:20 AM - 3/17/2008 11:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/17/08 11:40 AM.<br><br>

3/16/2008 2:50 PM - 3/16/2008 4:12 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/16/08 4:12 PM.<br><br>The www.purdue.edu website is not accessible.

3/15/2008 3:51 PM - 3/15/2008 7:19 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/15/08 7:19 PM.<br><br>

3/14/2008 10:57 AM - 3/14/2008 12:18 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/14/08 12:18 PM.<br><br>No customer sevices are impacted.

3/14/2008 10:27 AM - 3/14/2008 10:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/14/08 10:40 AM.<br><br>

3/13/2008 5:38 PM - 3/13/2008 5:56 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/13/08 5:56 PM.<br><br>

3/13/2008 2:50 PM - 3/13/2008 3:22 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/13/08 3:22 PM.<br><br>

3/13/2008 2:45 AM - 3/13/2008 9:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/13/08 9:15 AM.<br><br>

3/11/2008 8:45 AM - 3/11/2008 9:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/11/08 9:30 AM.<br><br>Server was restarted and everything is up and running now.

3/7/2008 9:00 AM - 3/8/2008 7:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/8/08 7:50 AM.<br><br>BW is back up.<br>

3/6/2008 12:53 PM - 3/12/2008 8:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/12/08 8:45 AM.<br><br>The server was rebuilt and the application reinstalled to resolve the outage

3/5/2008 10:55 AM - 3/5/2008 11:10 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 3/5/08 11:10 AM.<br><br>/opt filled up. System Admins freed up space and rebooted the ias server.

2/29/2008 9:47 AM - 2/29/2008 11:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/29/08 11:20 AM.<br><br>Issue has been resolved

2/29/2008 7:25 AM - 2/29/2008 8:05 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/29/08 8:05 AM.<br><br>Legacy VPN has been restored to functionality.

2/27/2008 11:10 AM - 2/27/2008 12:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/27/08 12:55 PM.<br><br>The SAP portal is now up.

2/26/2008 1:50 PM - 2/26/2008 3:30 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 2/26/08 3:30 PM.<br>Bounced web server and resolved the issue.

2/26/2008 12:00 PM - 2/26/2008 3:15 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/26/08 3:15 PM.<br><br>All telephone service has been restored to the approx. 90 users on the south end of campus. <br><br><br>

2/26/2008 10:00 AM - 2/26/2008 11:55 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/26/08 11:55 AM.<br><br>Dialup access was unavailable due to unplugged hardware. The issue is now resolved.

2/25/2008 3:24 PM - 2/27/2008 2:15 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/27/08 2:15 PM.<br><br>The BNS Academic Cable TV system will be off-air for at least 24-hrs to accommadate a survey outage.<br><br>The cable system is now back online.

2/25/2008 9:40 AM - 2/27/2008 11:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/27/08 11:00 AM.<br><br>The RGS encryption problem has been resolved.<br>

2/25/2008 9:40 AM - 2/25/2008 10:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/25/08 10:15 AM.<br><br>All Purdue web sites as well as news groups and ISTEM were all unavailable due to a cold fusion issue. They are all available now after restarting cold fusion.

2/25/2008 7:17 AM - 2/25/2008 7:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/25/08 7:45 AM.<br><br>Itap and Purdue web pages loading very slowly. Cold fusion service restarted to resolve the issue.

2/24/2008 9:00 AM - 2/24/2008 10:22 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/24/08 10:22 AM.<br><br>Uniprint was down beyond the scheduled maintenance window.<br><br>

2/22/2008 11:30 AM - 2/22/2008 1:03 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 2/22/08 1:03 PM.<br>It was determined that the active supervisor was experiencing a service affecting anomaly. We manually forced a switch over to the secondary supervisor and that resolved the issue.

2/18/2008 6:48 PM - 2/18/2008 6:52 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/18/08 6:52 PM.<br><br>1061web05 - cold fusion production web server was unavailable. <br>System Admin booted the server and it is now available.

2/17/2008 8:00 AM - 2/17/2008 3:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/17/08 3:00 PM.<br><br>

2/16/2008 11:45 AM - 2/16/2008 1:18 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/16/08 1:18 PM.<br><br><br>UC4 database upgrade complete after firewall issues resolved. <br>

2/16/2008 3:00 AM - 2/18/2008 7:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/18/08 7:00 AM.<br><br>All services have been returned to normal.

2/15/2008 9:55 AM - 2/15/2008 10:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/15/08 10:20 AM.<br><br>DRE is backonline.

2/13/2008 9:50 AM - 2/13/2008 10:37 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/13/08 10:37 AM.<br><br>The server locater was restarted to resolve the issue.

2/13/2008 7:19 AM - 2/13/2008 8:06 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/13/08 8:06 AM.<br><br>Web mail issue has been resoplved.

2/11/2008 6:03 PM - 2/11/2008 8:04 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/11/08 8:04 PM.<br><br>Data functionality to Blackberry's in NA has been restored.

2/11/2008 5:15 PM - 2/11/2008 6:54 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/11/08 6:54 PM.<br><br>Production Banner INB is back up after patches were applied to the Financial Aid module.

2/11/2008 2:05 PM - 2/11/2008 2:25 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/11/08 2:25 PM.<br><br>Server was recycled and all reports are now available.

2/10/2008 1:00 PM - 2/10/2008 1:45 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/10/08 1:45 PM.<br><br>Server was recycled to resolve the issue.

2/9/2008 8:00 PM - 2/9/2008 9:35 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/9/08 9:35 PM.<br><br>

2/6/2008 1:00 PM - 2/6/2008 1:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/6/08 1:30 PM.<br><br>The Business Warehouse reports are currently unavailable but should be back shortly.<br><br>The Business Warehouse reports are now available.

2/5/2008 7:30 PM - 2/5/2008 7:57 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/5/08 7:57 PM.<br>The Catalog was unavailable. <br>Systems group fixed the Catalog problem and the systems is now available.<br>

2/5/2008 9:21 AM - 2/5/2008 9:55 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/5/08 9:55 AM.<br><br>SRM is back online after a server was restarted.

2/5/2008 8:20 AM - 2/5/2008 10:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/5/08 10:20 AM.<br><br>Eplus is back online.

1/31/2008 9:30 AM - 1/31/2008 9:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/31/08 9:45 AM.<br><br>Premis database crashed and had to be restarted.

1/31/2008 8:40 AM - 1/31/2008 9:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/31/08 9:50 AM.<br><br>The OnePurdue Portal is up.

1/30/2008 7:10 AM - 1/30/2008 8:05 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/30/08 8:05 AM.<br><br>Issue was caused by a previously known programming bug. It has been resolved since 08:05 am.

1/25/2008 8:47 AM - 1/25/2008 9:07 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/25/08 9:07 AM.<br><br>ePlus is now up.

1/24/2008 11:25 AM - 1/24/2008 2:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/24/08 2:30 PM.<br><br>The VPN server is now available.

1/24/2008 9:20 AM - 1/24/2008 9:38 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/24/08 9:38 AM.<br><br>Jobs that run in Informatica Powercenter for the University Development Advance C/S system failed last night, and were continuing to fail this morning but this issue has been resolved. Jobs that run in Powercenter for other systems are running correctly.

1/23/2008 12:00 PM - 1/23/2008 4:49 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/23/08 4:49 PM.<br><br><br>PowerCenter Client<br>

1/22/2008 9:48 AM - 1/22/2008 12:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/22/08 12:00 PM.<br><br>Index.cc.purdue.edu was pointing to the wrong server. It has since been redirected to the correct server and is in working order now.

1/17/2008 2:42 AM - 1/17/2008 3:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/17/08 3:20 AM.<br><br>Restarted Opera Database.

1/16/2008 1:20 PM - 1/16/2008 1:35 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/16/08 1:35 PM.<br><br>Off campus internet was disrupted briefly by an IDS / IPS sensor failure. It is now back in service.

1/14/2008 8:30 PM - 1/14/2008 9:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/14/08 9:00 PM.<br><br>

1/14/2008 3:00 PM - 1/14/2008 9:25 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/14/08 9:25 PM.<br><br>DNS update was not fully replicated by the time the old hardware was shut down. The old hardware has been turned back on until DNS replication has been completed. <br>

1/9/2008 11:15 PM - 1/10/2008 4:23 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/10/08 4:23 AM.<br><br>NFS file system issue has been resolved. lookout.ics.purdue.edu functionality has returned and systems are running fine after the restart.

1/9/2008 12:40 PM - 1/9/2008 12:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/9/08 12:55 PM.<br><br>web.ics.purdu.edu was down.<br>TLT Unix fixed the problem and it is now available.

1/9/2008 10:45 AM - 1/9/2008 11:41 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/9/08 11:41 AM.<br><br>Link on ITaP web page to change passwords not working.

1/8/2008 5:21 PM - 1/8/2008 5:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/8/08 5:55 PM.<br><br>Users were unable to change their career account passwords through www.purdue.edu/apps/account due to a service being hung. Admins restarted the service and users are now able to change career account passwords again.

1/8/2008 12:00 PM - 1/8/2008 1:48 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/8/08 1:48 PM.<br><br>The OnePurdue HR and Financial Portal was experiencing difficulties. Back up processes were allowing most people to access the system without a problem. However, some important year end payroll processes were stopped. The portal was brought down and is now back up again.

1/6/2008 10:00 AM - 1/6/2008 10:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/6/08 10:30 AM.<br><br>downtime ran beyond projected window - service is currently available.

1/5/2008 6:00 PM - 1/6/2008 11:20 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 1/6/08 11:20 AM.<br>

1/5/2008 12:50 AM - 1/5/2008 2:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/5/08 2:30 PM.<br><br>The windows 1061dba04 server lost all connectivity to its network storage. The server was rebooted.

1/4/2008 10:20 AM - 1/4/2008 10:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/4/08 10:30 AM.<br><br>RGS data base had to be recycled to resolve a number of transactions issue.

1/4/2008 9:25 AM - 1/4/2008 10:10 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/4/08 10:10 AM.<br><br>Service has been restored.

1/4/2008 9:15 AM - 1/4/2008 10:10 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/4/08 10:10 AM.<br><br>Service has been restored.

1/3/2008 2:00 PM - 1/3/2008 2:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/3/08 2:30 PM.<br><br>Users were unable to change password from the ITaP web page.

1/2/2008 4:21 PM - 1/2/2008 4:41 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/2/08 4:41 PM.<br><br>The application for https://www.purdue.edu/apps/account/ was unavailable due to configuration changes. Users can now change career account passwords.<br><br>

1/2/2008 7:20 AM - 1/2/2008 8:13 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 1/2/08 8:13 AM.<br><br>The OnePurdue portal is now available.

12/27/2007 5:00 PM - 12/28/2007 10:10 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/28/07 10:10 AM.<br><br>

12/20/2007 11:18 AM - 12/20/2007 11:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/20/07 11:30 AM.<br><br>The SAP gui is up and running now.

12/20/2007 8:00 AM - 12/20/2007 8:40 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 12/20/07 8:40 AM.<br>One of the BlackBerry servers may have hung up last night when Exchange 04 went down. Services have been restarted on both servers. The BB's that were affected should start to work soon.

12/20/2007 12:28 AM - 12/20/2007 1:10 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/20/07 1:10 AM.<br><br>exchange is now available.

12/19/2007 10:49 AM - 12/19/2007 11:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/19/07 11:45 AM.<br><br>The OnePurdue system is now able to print from the SAP GUI. Please refer to the OnePurdue home page or the OnePurdue portal for details. (http://www.purdue.edu/onepurdue/).<br><br>

12/18/2007 4:45 PM - 12/18/2007 7:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/18/07 7:00 PM.<br><br>The OnePurdue system is experienced a partial disruption of services while printing from the SAP GUI. Administrators cycled the system and restored service.<br>

12/10/2007 10:40 PM - 12/10/2007 11:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/10/07 11:20 PM.<br><br>The WebCT system is now available and all slowness issues seem to be resolved.

12/10/2007 5:30 PM - 12/10/2007 11:20 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 12/10/07 11:20 PM.<br><br>The system reboot corrected any slowness issues.<br>

12/10/2007 3:10 PM - 12/10/2007 3:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/10/07 3:30 PM.<br><br><br>The OnePurdue HR & Finance BW system is now available.<br>

12/10/2007 3:10 PM - 12/10/2007 3:10 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/10/07 3:10 PM.<br><br>Confirmation Unscheduled Outage - 953 for OnePurdue Financial/HR - SAP ERP was sent in error and changed to OnePurdue Business Warehouse - BW. There is no outage for the OnePurdue Financial/HR - SAP ERP system.

12/9/2007 12:22 PM - 12/9/2007 2:25 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/9/07 2:25 PM.<br><br>UC4 is now available and jobs are running again.

12/8/2007 1:25 PM - 12/8/2007 5:15 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/8/07 5:15 PM.<br><br>

12/4/2007 8:00 PM - 12/4/2007 8:17 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/4/07 8:17 PM.<br><br>Code update complete, systems back online.

12/3/2007 8:30 AM - 12/3/2007 9:10 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 12/3/07 9:10 AM.<br>

12/1/2007 8:00 PM - 12/2/2007 4:06 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/2/07 4:06 AM.<br><br>

12/1/2007 2:00 PM - 12/2/2007 1:18 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/2/07 1:18 PM.<br><br>

12/1/2007 2:00 PM - 12/2/2007 2:25 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/2/07 2:25 AM.<br><br>

11/29/2007 9:06 AM - 11/29/2007 11:11 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/29/07 11:11 AM.<br><br>

11/27/2007 7:30 PM - 11/27/2007 8:40 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/27/07 8:40 PM.<br><br>The mainframe is not available due to ROSCOE not being availabe.<br><br>The ROSCOE parm lib was corrupted. The ROSCOE parm lib was restored from backup.

11/26/2007 4:25 PM - 11/26/2007 5:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/26/07 5:20 PM.<br><br><br>omni.cc.purdue.edu was taken down to replace a damaged disk and is now back up.

11/22/2007 8:00 AM - 11/23/2007 9:47 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/23/07 9:47 AM.<br><br>All CICS productions regions, all CICSTEST regions, ROSCOE and CICSONE files were not brought up thursday morning for unknown reasons.

11/20/2007 10:45 AM - 11/20/2007 11:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/20/07 11:15 AM.<br><br>Mainframe is back up after IPL completed.

11/14/2007 1:18 PM - 11/14/2007 3:15 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/14/07 3:15 PM.<br><br>Web Admins reset cold fusion to resolve outage.

11/13/2007 8:45 AM - 11/13/2007 2:03 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/13/07 2:03 PM.<br><br>Developers made changes to property file application.

11/12/2007 12:55 AM - 11/12/2007 1:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/12/07 1:20 PM.<br><br>Emergency maintenence for the SAP system is now complete. SAP is now available.

11/7/2007 8:00 AM - 11/7/2007 1:10 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/7/07 1:10 PM.<br><br>Chilled water has been restored and temperatures are returning to normal.

11/5/2007 8:30 AM - 11/5/2007 10:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 11/5/07 10:30 AM.<br><br>Water lines needed to be flushed and a valve worked free.

10/31/2007 6:30 AM - 10/31/2007 9:10 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/31/07 9:10 AM.<br><br>The switches for 2 IDF's are now back online and power has been restored to LILY rooms G327 and 1342.

10/26/2007 10:08 AM - 10/26/2007 12:18 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/26/07 12:18 PM.<br><br>A power supply and the UPS failed on a network switch.

10/24/2007 7:45 AM - 10/24/2007 9:45 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/24/07 9:45 AM.<br>2 pics had been cross connected.

10/23/2007 4:10 PM - 10/23/2007 5:23 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/23/07 5:23 PM.<br><br>Power to much of the north side of campus was lost due to a suspected cable failure which caused Feeder #103 to go down. Purdue's high voltage crew responded and switched the electrical feed over to another feeder. All network devices except for a few wireless APs are back online.<br><br>Effected buildings include:<br><br>Stanley Coulter Hall <br>Class of 1950 <br>Pierce Hall <br>Chemistry Bldg (WTHR) <br>Stewart Center<br> Loeb Playhouse <br> Fowler Hall & Conf. Section <br> Hicks Undergrad Library <br> Instructional Services <br>Envision Center <br>Heavilon Hall <br>Underground Library<br>Michael Golden Labs <br>Grissom Hall <br>Purdue Memorial Union <br>Nuclear Engineering <br>North Power Plant <br>Electrical Engineering <br>EE South (Nuclear)<br>Duncan Annex<br>

10/23/2007 10:27 AM - 10/23/2007 10:52 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/23/07 10:52 AM.<br>The OnePurdue system is experiencing a problem that could have occasional impact upon ESS.

10/20/2007 2:45 PM - 10/20/2007 7:33 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/20/07 7:33 PM.<br><br><br>

10/17/2007 8:45 AM - 10/17/2007 1:13 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/17/07 1:13 PM.<br><br>ePLUS is back online.

10/16/2007 3:15 PM - 10/16/2007 4:06 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/16/07 4:06 PM.<br><br>

10/12/2007 2:00 PM - 10/12/2007 8:26 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/12/07 8:26 PM.<br>Correct Server ID was reported and a new license was established.<br><br>

10/12/2007 7:44 AM - 10/12/2007 8:08 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/12/07 8:08 AM.<br><br>

10/11/2007 12:00 PM - 10/11/2007 12:05 PM

Resolution

The OID oracle database for internet directory was down for 5 minutes. It is now available.<br><br>

10/9/2007 7:15 PM - 10/10/2007 7:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/10/07 7:00 AM.<br><br>

10/8/2007 5:40 PM - 10/8/2007 6:43 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/8/07 6:43 PM.<br><br>

10/8/2007 5:40 PM - 10/8/2007 6:43 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/8/07 6:43 PM.<br><br>

10/8/2007 5:40 PM - 10/8/2007 6:43 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/8/07 6:43 PM.<br><br>

10/8/2007 5:40 PM - 10/8/2007 6:43 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/8/07 6:43 PM.<br><br>

10/4/2007 2:55 PM - 10/4/2007 3:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/4/07 3:00 PM.<br><br>

10/2/2007 10:00 PM - 10/3/2007 9:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 10/3/07 9:15 AM.<br><br>The Purdue web page search engine is now up.

10/1/2007 10:15 AM - 10/1/2007 10:46 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 10/1/07 10:46 AM.<br>The problems connecting to the ESS portal have been resolved.

9/25/2007 8:20 AM - 9/25/2007 3:10 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 9/25/07 3:10 PM.<br>We are waiting for confirmation by AT&T (Cingular) that the problem with some Blackberry devices has been completely resolved. However, we are not currently aware of any continuing problems. AT&T has recommended that any one experiencing a problem at this time should power their device off and back on. We will send out a notification when we receive confirmation that the problem has been completely resolved.

9/22/2007 4:20 PM - 9/22/2007 8:05 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/22/07 8:05 PM.<br><br>

9/22/2007 4:20 PM - 9/22/2007 6:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/22/07 6:30 PM.<br><br>

9/21/2007 10:55 AM - 9/21/2007 11:18 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/21/07 11:18 AM.<br><br>DBA's have restarted the Oarcle OID services.

9/20/2007 6:40 PM - 9/21/2007 10:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/21/07 10:40 AM.<br><br>The application configuration problem on UA Smart Call has been resolved.

9/14/2007 9:40 AM - 9/14/2007 10:13 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 9/14/07 10:13 AM.<br>

9/14/2007 7:32 AM - 9/14/2007 9:21 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 9/14/07 9:21 AM.<br>No problem ever found.

9/12/2007 7:30 AM - 9/12/2007 9:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/12/07 9:15 AM.<br><br>

9/11/2007 10:00 PM - 9/11/2007 10:19 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/11/07 10:19 PM.<br><br>

9/11/2007 7:15 PM - 9/12/2007 12:15 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/12/07 12:15 AM.<br><br><br>Processor & Oscillator on Mainframe were replaced. <br>

9/10/2007 11:00 PM - 9/11/2007 3:55 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/11/07 3:55 AM.<br><br>A reboot of itibkp03 resulted in the halt of Tivoli backup processes. These have been restarted and are now running.

9/10/2007 9:45 AM - 9/10/2007 10:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/10/07 10:30 AM.<br><br>

9/8/2007 10:41 AM - 9/8/2007 4:11 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/8/07 4:11 PM.<br><br>Estimated end time: Unknown<br>At 10:41, a Web admin called to report that itibkp03.itap.purdue.edu was unavailable. This is affecting backups. Calls to all available numbers in the CMDB for UNIX Administration about this issue have gone unanswered.<br><br>This outage is now being worked on by the Unix on-call.<br><br>The Unix on-call did a power boot to the server and everything is now up.<br><br>It has now been determined that TSM backup programs are not working so this outage is still ongoing.<br><br>The backup software was manually started and the outage has been resolved.<br><br>

9/8/2007 9:23 AM - 9/8/2007 2:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/8/07 2:55 PM.<br><br>Estimated end time: Unknown<br><br>The College of Education has reported that they are unable to bring up their IT systems, as their public PICs appear to be dead. The situation initially came about following a schedulled power outage in Beering Hall. The PICs in question are BRNG-6145H, L and J. They get a carrier, but other than that they are totally blind. In addition to this, they are unable to get a stable PAL 2.0 signal within the building. <br><br>The Data Networks on-call have determined that the wired outage in BRNG is limited to the 6th floor. The wireless outage is still being investigated.<br><br>A bad switch was determined and it was worked around and all services are now restored

9/7/2007 6:00 PM - 9/7/2007 6:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 9/7/07 6:30 PM.<br><br>

8/31/2007 1:50 AM - 8/31/2007 2:11 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 8/31/07 2:11 AM.<br><br>TLT apps had to be reset. They are again working fine.

8/29/2007 7:09 PM - 8/29/2007 8:03 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/29/07 8:03 PM.<br><br>

8/29/2007 1:25 PM - 8/29/2007 2:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/29/07 2:20 PM.<br><br>

8/29/2007 10:29 AM - 8/29/2007 4:41 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/29/07 4:41 PM.<br><br>

8/26/2007 12:00 PM - 8/26/2007 1:05 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/26/07 1:05 PM.<br><br>The scheduled outage took longer than expected but Vista 4 is back up.

8/24/2007 3:24 PM - 8/24/2007 3:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/24/07 3:55 PM.<br>The server for web service career account password changes was restarted.<br>

8/22/2007 3:45 PM - 8/22/2007 3:55 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/22/07 3:55 PM.<br><br>The ITaP web server was rebooted.

8/21/2007 8:15 AM - 8/21/2007 8:55 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/21/07 8:55 AM.<br><br>

8/20/2007 10:25 AM - 8/20/2007 4:40 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/20/07 4:40 PM.<br><br>

8/20/2007 10:25 AM - 8/21/2007 2:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/21/07 2:00 PM.<br><br>UPS02 is back online.

8/17/2007 6:05 PM - 8/17/2007 6:13 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/17/07 6:13 PM.<br><br><br>CICSPAP2 had slow response time. Brought region down and then back up again. <br>

8/17/2007 6:55 AM - 8/17/2007 11:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/17/07 11:30 AM.<br><br>

8/13/2007 11:15 AM - 8/13/2007 3:36 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 8/13/07 3:36 PM.<br>

8/12/2007 12:00 PM - 8/13/2007 3:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/13/07 3:00 AM.<br><br>Upgrade completed.

8/9/2007 4:51 PM - 8/10/2007 3:20 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 8/10/07 3:20 PM.<br><br>This issue has been resolved.

8/8/2007 6:00 PM - 8/8/2007 6:23 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/8/07 6:23 PM.<br><br>The OnePurdue system is now available.<br><br>

8/7/2007 4:30 PM - 8/7/2007 5:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/7/07 5:00 PM.<br><br>

8/3/2007 6:30 PM - 8/4/2007 10:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/4/07 10:30 AM.<br><br>This was sent in error there is no outage.

8/3/2007 6:30 PM - 8/4/2007 8:20 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/4/07 8:20 AM.<br><br>8:20 Remedy Administration called and reported that Remedy is up. I asked them what he had to do fix the problem. They said he had to beefed up the program.<br>

8/3/2007 2:45 PM - 8/3/2007 5:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/3/07 5:30 PM.<br><br>

8/2/2007 2:30 PM - 8/2/2007 2:45 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/2/07 2:45 PM.<br><br>PRNTSRV10 was unavailable for unknown reasons.

8/2/2007 2:08 PM - 8/2/2007 2:19 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/2/07 2:19 PM.<br><br>The J2EE service was hung on isgapp03.itap.purdue.edu and we were forced to reboot the machine. Service has been restored. <br>

8/1/2007 2:15 PM - 8/1/2007 2:45 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 8/1/07 2:45 PM.<br><br>There was a hardware misconfiguration that has been corrected.

7/30/2007 6:00 PM - 7/30/2007 8:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/30/07 8:00 PM.<br><br>

7/27/2007 12:40 PM - 7/27/2007 1:39 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 7/27/07 1:39 PM.<br>Resources moved to another node.

7/27/2007 8:45 AM - 7/27/2007 10:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/27/07 10:40 AM.<br><br>

7/25/2007 7:00 PM - 7/25/2007 7:35 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/25/07 7:35 PM.<br><br>

7/25/2007 6:00 PM - 7/25/2007 7:45 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/25/07 7:45 PM.<br><br>

7/25/2007 5:15 PM - 7/25/2007 6:08 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/25/07 6:08 PM.<br><br>

7/25/2007 9:30 AM - 7/25/2007 12:25 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/25/07 12:25 PM.<br><br>All services have been restored.

7/25/2007 8:25 AM - 7/25/2007 9:10 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/25/07 9:10 AM.<br><br>One node locked up and resourses failed over to other nodes. System Admins needed to reboot the servers.

7/19/2007 8:50 AM - 7/19/2007 8:55 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/19/07 8:55 AM.<br><br>

7/19/2007 7:00 AM - 7/19/2007 7:20 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 7/19/07 7:20 AM.<br><br><br>LAMB-20-C6509-01 will be restarted. This will take approximately 10 minutes. Finished<br>

7/16/2007 12:00 PM - 7/16/2007 12:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/16/07 12:20 PM.<br><br>

7/11/2007 4:55 PM - 7/12/2007 11:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/12/07 11:40 AM.<br><br>Web Admins purged 2 years of log files to free up disk space.

7/11/2007 11:47 AM - 7/11/2007 1:28 PM

Resolution

Changed settings on print Q's to make them come online.

7/11/2007 6:40 AM - 7/11/2007 7:10 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/11/07 7:10 AM.<br><br>Steve Solomon arrived and said there is a problem with 1061 filecluster A,B,C. <br><br>He restarted the system and evrything came back up at 7:10 am.

7/7/2007 3:45 PM - 7/7/2007 5:30 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 7/7/07 5:30 PM.<br><br>All the file services provided by the file clusters were down. Services were restarted.<br>

7/2/2007 4:40 PM - 7/2/2007 4:45 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/2/07 4:45 PM.<br><br><br>br.sh0010 has been re-allocated <br>

7/2/2007 9:35 AM - 7/2/2007 9:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 7/2/07 9:40 AM.<br><br>

6/29/2007 12:10 PM - 6/29/2007 12:39 PM

Resolution

champion server was rebooted and resolved the issue.

6/28/2007 9:40 AM - 6/28/2007 1:41 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/28/07 1:41 PM.<br><br>The network issues were first noticed in CARY. Later it was determined the issue also caused problems for a few users in FREH., CSC and the Presidents office.

6/27/2007 3:55 PM - 6/27/2007 4:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/27/07 4:00 PM.<br><br>

6/18/2007 1:55 PM - 6/18/2007 3:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/18/07 3:00 PM.<br><br>

6/12/2007 12:00 PM - 6/12/2007 1:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/12/07 1:00 PM.<br><br>Update of the WebSphere servers (isgapp03.itap.purdue.edu and isgapp04.itap.purdue.edu is now complete.<br>Both servers are now up.

6/4/2007 3:15 PM - 6/4/2007 3:30 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/4/07 3:30 PM.<br><br>The Websphere server has been successfully rebooted.

6/4/2007 12:00 PM - 6/4/2007 6:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 6/4/07 6:00 PM.<br><br>

5/25/2007 8:00 PM - 5/26/2007 1:24 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/26/07 1:24 AM.<br><br>Scott Hicks sent an e-mail stating the outage can be closed. Champion has since rebooted and has come up in multiuser mode with no real problems.

5/25/2007 9:09 AM - 5/25/2007 11:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/25/07 11:00 AM.<br><br>

5/25/2007 8:00 AM - 5/25/2007 8:40 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/25/07 8:40 AM.<br><br>1061fs02.adpc.purdue.edu lost connectivity. It was rebooted and the issue resolved.

5/22/2007 1:05 PM - 5/22/2007 2:33 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 5/22/07 2:33 PM.<br>Power has been restored to panel L-C-1 in G109. The main fuse for phase-B opened. Cause was old age coupled with heavy usage.<br>

5/22/2007 12:45 PM - 5/22/2007 1:10 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 5/22/07 1:10 PM.<br> http://www.purdue.edu/apps/OEPP/<br>http://www.purdue.edu/apps/SoftwareSales/<br>http://www.purdue.edu/apps/JobRequest/<br>http://www.purdue.edu/apps/BreeseRequest/<br>http://www.purdue.edu/apps/account/<br>http://www.purdue.edu/apps/EmailListTool/<br>http://www.purdue.edu/apps/EnrollMgmt/<br>http://www.purdue.edu/apps/SectionManagement/<br>http://www.purdue.edu/apps/forestry/4STool<br>http://www.purdue.edu/apps/forestry/4STool/mo/v1_11<br>http://www.purdue.edu/apps/forestry/4STool/v1_11<br>http://www.purdue.edu/apps/ics/a/tools<br>http://www.purdue.edu/apps/rcac/AccountRequest/applicant<br>http://www.purdue.edu/apps/account/AccountTools<br>http://www.purdue.edu/apps/ics/AvailableStations<br>http://www.purdue.edu/apps/ics/LabMap<br>http://www.purdue.edu/apps/uar/login.htm<br>http://www.purdue.edu/apps/hr/ss/SelfService<br>http://www.purdue.edu/apps/ics/Trouble<br>

5/16/2007 3:26 PM - 5/17/2007 4:08 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/17/07 4:08 AM.<br><br>As a result of the server lookout being down, the WebSphere web servers isgapp03.itap.purdue.edu and isgapp04.itap.purdue.edu were down. Once the lookout outage was resovled, ITaP staff returned the servers to functionality and restarted Websphere.<br>

5/16/2007 2:50 PM - 5/17/2007 4:08 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/17/07 4:08 AM.<br><br>Websphere has been restarted, and all ics issues are now settled.

5/16/2007 11:48 AM - 5/16/2007 2:09 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/16/07 2:09 PM.<br><br><br>websphere on ics.ics.purdue.edu down due to isgapp03 being unresponsive. <br>isgapp03(& 04).itap.purdue.edu were both rebooted to resolve issue<br>

5/16/2007 10:22 AM - 5/17/2007 2:30 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 5/17/07 2:30 AM.<br><br>As of 2:30 a.m. lookout is back in full production.<br>

5/16/2007 9:45 AM - 5/16/2007 11:25 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of <br>The windows file servers were rebooted and resolved this issue,<br>5/16/07 11:25 AM.<br><br>

5/15/2007 12:00 PM - 5/15/2007 12:02 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/15/07 12:02 PM.<br><br>An emergency reboot has been done at noon for ias.itap.purdue.edu to resolve an issue with disk space on the server.The server is back online.<br><br>This Includes:<br> http://ias.itap.purdue.edu/<br>http://ias.itap.purdue.edu/admapp<br>http://ias.itap.purdue.edu/aims<br>http://ias.itap.purdue.edu/bummer<br>http://ias.itap.purdue.edu/bummer_ad<br>http://ias.itap.purdue.edu/gradsch<br>http://ias.itap.purdue.edu/pay_calc<br>http://ias.itap.purdue.edu/rgs<br>http://ias.itap.purdue.edu/ud<br>http://ias.itap.purdue.edu/udods<br><br>

5/14/2007 10:00 AM - 5/15/2007 9:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/15/07 9:50 AM.<br><br>Exchange Admins have reported the Exchange-02 server is now working correctly.It is unknown what caused the issue as the Admins did not do anything specific to fix the issue.

5/14/2007 8:00 AM - 5/14/2007 9:07 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/14/07 9:07 AM.<br>TICKETS is now available. <br><br>

5/12/2007 8:00 PM - 5/13/2007 3:30 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/13/07 3:30 AM.<br><br>Scheduled maintenance for champions.ics.purdue.edu and lookout.ics.purdue.edu took longer than expected. All maintenance is now complete and everything is back to normal.

5/8/2007 4:16 AM - 5/8/2007 10:22 AM

Resolution

At this point /home/lookout/p3 is back in production mode. A temporary workaround has been put into place to allow regular user access while the more permanent fix will be done this Saturday during the already scheduled down time. <br><br><br>

5/5/2007 10:45 PM - 5/6/2007 3:42 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/6/07 3:42 AM.<br><br>

5/4/2007 11:13 AM - 5/4/2007 2:11 PM

Resolution

At this point in time /home/lookout/l2 is back in production

5/4/2007 7:00 AM - 5/4/2007 5:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/4/07 5:00 PM.<br><br>

5/3/2007 11:55 PM - 5/4/2007 12:50 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/4/07 12:50 AM.<br><br>Rick Thompson reported everything is back up. If any more problems occur to call windows on-call.<br><br>1061FS02,01,03,NTS03, AND NTS17<br><br>Restarted UC4 jobs and ended Successfully.<br><br>When Searching for these components. It show up in CMDB but it doesn't show up in Select Services Components.

5/1/2007 9:35 AM - 5/1/2007 9:48 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 5/1/07 9:48 AM.<br>The server was power cycled for unknown reasons.<br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/28/2007 1:20 AM - 4/28/2007 9:30 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 4/28/07 9:30 AM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below

4/26/2007 3:50 PM - 4/26/2007 4:50 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 4/26/07 4:50 PM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below

4/26/2007 1:45 PM - 4/26/2007 4:44 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/26/07 4:44 PM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/26/2007 1:42 PM - 4/26/2007 2:21 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/26/07 <br><br>2:21 PM.<br><br>Both application servers entered a "hung" state following multiple intermittent service interuptions. The application servers have been re-synchronized to fix the issue.<br><br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/25/2007 5:35 AM - 4/25/2007 7:15 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 4/25/07 7:15 AM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below

4/24/2007 2:40 PM - 4/24/2007 3:03 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/24/07 3:03 PM.<br><br>Public folders on exchange were unavailable to users. Users would get unable to display folder error.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/23/2007 5:05 PM - 4/23/2007 5:56 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/23/07 5:56 PM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/22/2007 3:40 PM - 4/22/2007 5:20 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/22/07 5:20 PM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/21/2007 9:00 AM - 4/21/2007 10:00 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/21/07 10:00 AM.<br><br>The server has been restarted and the SSH tunnel has been re-enabled. Remedy operational again.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/19/2007 11:42 AM - 4/19/2007 12:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/19/07 12:00 PM.<br>Database and server have been restarted.<br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/19/2007 4:00 AM - 4/19/2007 4:45 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/19/07 4:45 AM.<br><br>The mail delivery system within Vista was held up on a few undeliverable messages. Starting at 4 a.m. the system was stopped. It has been restarted in order to clear out the queue. Downtime was around 45 minutes.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/18/2007 8:26 AM - 4/19/2007 10:18 AM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 4/19/07 10:18 AM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below

4/14/2007 12:00 PM - 4/14/2007 1:10 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/14/07 1:10 PM.<br>Remedy vendor restarted the app & db to correct the issue.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/13/2007 6:05 PM - 4/14/2007 2:16 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 4/14/07 2:16 PM.<br><br>Tape robot has been fixed, backups are up and running again. <br><br>Additional information on other outages and scheduled changes can be viewed at the link below

4/13/2007 1:40 PM - 4/13/2007 2:32 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/13/07 2:32 PM.<br>The database has been restored.<br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/12/2007 11:00 PM - 4/13/2007 2:25 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/13/07 2:25 AM.<br><br>Metro was hung, so a hard boot was required. After the reboot, some troubleshooting was performed, and things are working again. <br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/12/2007 2:12 PM - 4/12/2007 3:05 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/12/07 3:05 PM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/11/2007 1:49 PM - 4/11/2007 2:52 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/11/07 2:52 PM.<br>Windows file services are now available.<br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/11/2007 1:15 PM - 4/11/2007 2:45 PM

Resolution

The ITaP services below experienced intermittent connectivity or instability. The issue is resolved as of 4/11/07 2:45 PM.<br>Remedy may still be slow this is due to SAN issues not Remedy.<br>Additional information on other outages and scheduled changes can be viewed at the link below

4/10/2007 10:00 AM - 4/10/2007 10:35 AM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/10/07 10:35 AM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/10/2007 7:47 AM - 4/10/2007 12:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 4/10/07 12:00 PM.<br>BW loads are now complete.<br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

4/9/2007 7:42 AM - 4/9/2007 10:44 AM

Resolution

The link off of the home page has been restored by failing over an f5 server.

4/9/2007 7:40 AM - 4/9/2007 9:20 AM

Resolution

The Purdue and Itap Directories are now working again. The mailhub group restored a host name for the old version of the lookup to resolve the issue.

4/7/2007 12:04 PM - 4/7/2007 4:10 PM

Resolution

The ERP Production Systems are unreachable due to a bad switch

4/4/2007 5:27 PM - 4/4/2007 5:46 PM

Resolution

web pages that required career account login access were getting the following error "simple bind error. dbm.I2A2.purdue.edu:636"

4/2/2007 2:15 PM - 4/2/2007 3:10 PM

Resolution

www.itap.housing.purdue\newresidentcontract is back up after unscheduled maintenace. A software bug was identified and removed and the service restored.

3/31/2007 8:30 AM - 3/31/2007 8:42 AM

Resolution

CICS Registrar-Student Information Files are now up.

3/31/2007 8:30 AM - 3/31/2007 8:42 AM

Resolution

CICS Admissions Files are now available<br>

3/29/2007 12:00 PM - 3/29/2007 12:03 PM

Resolution

1061web05.adpc.purdue.edu has been rebooted.

3/21/2007 2:30 PM - 3/21/2007 3:08 PM

Resolution

The OnePurdue portal is now available. An application server was removed that was not responding.

3/20/2007 3:00 PM - 3/20/2007 3:59 PM

Resolution

The One Purdue Portal is down. An ETA for its recovery is around 420 pm this afternoon.

3/20/2007 11:58 AM - 3/20/2007 12:05 PM

Resolution

A windows file cluster outage has occured. Windows Admins found that node 1a gray screened and had to be powered down. When node 1a was powered down it also shutdown service to 1061dfs01, 1061fs01,1061fs02,1061fs03, nts03 and nts17. Node 1a was powered back on and the resources have been failed back over to the original node.

3/20/2007 8:15 AM - 3/20/2007 8:21 AM

Resolution

Due to an ongoing issue with Remedy the Apache server needed to be rebooted to resolve the issue.

3/20/2007 7:58 AM - 3/20/2007 10:26 AM

Resolution

After this morning's scheduled routing change sporadic network traffic disruption was experienced by some users on campus.<br>The cause of the traffic disruption has been corrected and service has been restored to all users.<br>

3/19/2007 9:00 AM - 3/19/2007 10:00 AM

Resolution

File space was cleared on SLD and resolved this issue.<br><br>

3/16/2007 10:25 PM - 3/16/2007 11:30 PM

Resolution

Remedy server will need to be restarted to correct an ongoing login problem.

3/16/2007 8:03 PM - 3/16/2007 8:26 PM

Resolution

Remedy server will be taken down at 8:15 pm to fix the issues we have experienced this week.

3/16/2007 11:50 AM - 3/16/2007 11:55 AM

Resolution

Due to issues with MS Access Db and ColdFusion MX, the ITaP web server was rebooted.

3/16/2007 9:37 AM - 3/16/2007 9:52 AM

Resolution

https:/remedy.itap.purdue.edu was very slow to respond. Vendor was contacted and Remedy is up.

3/15/2007 12:00 PM - 3/15/2007 12:58 PM

Resolution

Users were reporting https:/remedy.itap.purdue.edu unresponsive. Vendor was contacted and they fixed the problem.

3/15/2007 12:00 AM - 3/15/2007 12:27 AM

Resolution

ns.purdue.edu planned outage will continue past the scheduled time of 12:00 today. It ended at 12:27 am.

3/14/2007 10:45 AM - 3/14/2007 11:33 AM

Resolution

Users were reporting https:/remedy.itap.purdue.edu slow and unresponsive. Vendor was contacted and they fixed the problem.

3/12/2007 11:07 AM - 3/12/2007 12:10 PM

Resolution

File clusters 1061fs01,1061fs02,1061fs03 and nts03 all were reported as slow or unresponsive.Windows Admins failed resources off of node 1c. They then rebooted node 1c and failed resources back over to node 1c to resolve the problem.

3/8/2007 10:35 AM - 3/8/2007 10:45 AM

Resolution

The One Purdue Portal became unavailable for unknown reasons. The One Purdue Portal Devloper restarted the Portal and resolved the issue.

3/7/2007 4:00 PM - 3/7/2007 4:23 PM

Resolution

ColdFusion MX issues

3/7/2007 1:28 PM - 3/7/2007 1:45 PM

Resolution

AT&T detected trouble on the circuit and performed a re-route and it is now operational.

3/6/2007 3:38 PM - 3/6/2007 3:45 PM

Resolution

Itap.purdue.edu lost connection to the server. The server was rebooted to resolve the issue.

3/5/2007 8:58 AM - 3/5/2007 4:00 PM

Resolution

3/5/2007 2:00 AM - 3/5/2007 8:27 AM

Resolution

All Registrar CICS files are now up.

3/3/2007 11:30 AM - 3/3/2007 1:20 PM

Resolution

The paciolan-gw.athletics.purdue.edu (Athletics Ticket Scanning VPN) was inaccessible to the Athletics Department

3/2/2007 2:15 PM - 3/2/2007 4:00 PM

Resolution

Users are losing drive mapping to 1061fs02, or are slow to connect.

3/1/2007 12:00 PM - 3/1/2007 12:30 PM

Resolution

The server was rebooted and returned to service. <br>

2/27/2007 8:13 PM - 2/27/2007 8:35 PM

Resolution

RESNET was not able to access the Internet due to a configuration error on the ITI-Networks Test Network. The Test Network was advertising a route that caused RESNET to send all Internet traffic to the test network.

2/27/2007 5:00 PM - 2/27/2007 6:07 PM

Resolution

Financial Aid files deallocatted from CICSPAP6 & CICSPAP8 to fix the files

2/21/2007 6:45 PM - 2/21/2007 7:05 PM

Resolution

NS2.purdue.edu is down causing login problems for some users.

2/21/2007 2:22 PM - 2/21/2007 3:50 PM

Resolution

Blackberry services are unavailable at this time.

2/20/2007 10:35 AM - 2/20/2007 1:57 PM

Resolution

There was a network issue in FRNY. Ultimately replacing the GBICs did not solve the problem so we then replaced the fiber path from the frny-b112-c4507-01 BDF switch to the<br>frny-3110-c4507-01 switch and this appears to have fixed the problem.<br>All devices are now back online and should be considered back in service. Since the outage was somewhat sporadic, it is possible that the switch could experience further issues that we aren't currently detecting but at this time it is felt that is not likely to happen. We will continue to monitor the situation and will send out an update if problems re-surface.<br>

2/17/2007 11:45 AM - 2/17/2007 12:58 PM

Resolution

Due to an unknown cause, a switch in the TEL office went down and caused campus wide network outage

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 PM - 2/16/2007 12:45 PM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 11:37 AM - 2/16/2007 11:43 AM

Resolution

Coldfusion ASP (1061web05) stopped talking to the Oracle database. The server was rebooted and resolved this issue.

2/16/2007 9:30 AM - 2/19/2007 12:20 PM

Resolution

One Centerra access node was replaced and the DLL's on the server were updated.

2/16/2007 12:00 AM - 2/16/2007 12:45 AM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 AM - 2/16/2007 12:45 AM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/16/2007 12:00 AM - 2/16/2007 12:45 AM

Resolution

The failing tape controller was replaced and all services were returned to normal. No IPL was required.

2/13/2007 9:15 AM - 2/13/2007 10:20 AM

Resolution

Docushare pages would not load for an unknown reason. Docushare was restarted and is working again.

2/9/2007 6:00 PM - 2/10/2007 4:32 AM

Resolution

Spectrum One Click now is working.

2/9/2007 6:00 PM - 2/9/2007 7:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 2/9/07 7:00 PM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

2/9/2007 8:10 AM - 2/9/2007 10:26 AM

Resolution

Docushare service was restarted to resolve the issue.

2/8/2007 6:00 PM - 2/9/2007 2:50 AM

Resolution

ns.purdue.edu is up

2/5/2007 2:45 PM - 2/5/2007 3:25 PM

Resolution

Telephone service for about 200 customers in Purdue Research Park have been restored. An unknown power failure had occured.

2/2/2007 1:55 AM - 2/2/2007 3:50 AM

Resolution

Vista is fixed.

2/1/2007 12:00 PM - 2/1/2007 12:55 PM

Resolution

All Beneflex monthly jobs have now completed successfully. The Beneflex files have been reallocated.

2/1/2007 10:19 AM - 2/1/2007 11:30 AM

Resolution

After further investigation by the data Networks team, this ended up being a configuration issue with one user at SSOF.

1/31/2007 9:50 AM - 1/31/2007 12:40 PM

Resolution

weather.adpc.purdue.edu is now back in service. The server was caught in the power outage and needed to be rebooted.

1/31/2007 9:50 AM - 1/31/2007 3:00 PM

Resolution

Purdue University experienced a brief power outage today. Most administrative and teaching computer systems switched to back-up power and were not affected. Core telecommunications and Internet networking systems also switched to back-up power and there was no interruption in service, however, research computing systems were affected. ITaP technical staff members have confirmed all systems are now online and working.<br>

1/31/2007 9:30 AM - 1/31/2007 1:15 PM

Resolution

PUID is now available. This issue was resolved when the failed disk drive for PPS was replaced.

1/31/2007 9:30 AM - 1/31/2007 1:15 PM

Resolution

PPS is now available after replacing a failed disk drive.

1/20/2007 2:14 PM - 1/20/2007 4:52 PM

Resolution

Breeze.itap.edu displays a message of "page cannot be displayed". Issue maybe related to F5 load balencer. Web Admins are working to resolve the issue.

1/18/2007 2:05 PM - 1/20/2007 3:00 PM

Resolution

The Telephone office contacted Cingular Wireless Company to fix the issue with the Blackberry connections. It is unknown what they did to resolve the outage.

1/18/2007 11:55 AM - 1/18/2007 11:58 AM

Resolution

CICSPAP5 abended with a u1800 for an unknown reason. CICSPAP5 is now availabe for use.

1/18/2007 11:50 AM - 1/18/2007 1:45 PM

Resolution

All services are now available.

1/18/2007 7:21 AM - 1/19/2007 1:21 AM

Resolution

/home/champion/e2 is now back online with no data loss.

1/13/2007 8:30 AM - 1/13/2007 8:30 AM

Resolution

All CICS files are up at 8:30am.

1/13/2007 8:30 AM - 1/13/2007 8:30 AM

Resolution

ALL FILES ARE UP AT 8:30AM

1/12/2007 7:30 AM - 1/12/2007 9:12 AM

Resolution

Job BRUSAAUD abended at 6:16 am. This job deallocates files and the job did not complete successfully until 9:12 am and the files were then reallocated.

1/12/2007 7:30 AM - 1/12/2007 8:30 AM

Resolution

Rigistrar CICS files were allocated for the day before the job SIADDAY6 had run which needs update access to Registrar files. IOC personnel deallocated files for the job to run and failed to reallocate files when SIADDAY6 completed successfully. Platform Mainframe personnel reallocated files to correct this issue.

1/12/2007 6:45 AM - 1/12/2007 10:30 AM

Resolution

lookout was rebooted and this issue has been resolved.

1/9/2007 6:31 PM - 1/9/2007 9:16 PM

Resolution

Websphere on isgapp03 and isgapp04 was stopped, restarted and synched. IT is the only icsweb service that is out. All other WebSphere applications are still running. <br>

1/9/2007 6:50 AM - 1/9/2007 6:57 AM

Resolution

SSINFO is back up

1/8/2007 9:45 AM - 1/8/2007 4:30 PM

Resolution

SSINFO individual student information should be consistently available based on system reconfiguration.

1/8/2007 9:45 AM - 1/9/2007 4:30 PM

Resolution

The course information Web site is experiencing slow response.

1/5/2007 4:00 PM - 1/5/2007 4:40 PM

Resolution

Boiler Express and ID card readers are currently down for upgrades.

1/4/2007 4:08 PM - 1/4/2007 4:08 PM

Resolution

1061web05 needed to be rebooted per web admin

12/27/2006 5:00 PM - 12/27/2006 6:58 PM

Resolution

On Wednesday, 12/27 starting at 7 AM the Career Account Home Directory servers champion and lookout will undergo maintenance to install EMC Powerpath software and resolve disk driver issues.<br><br>This downtime has taken longer then expected, and should be available in about an hour.

12/27/2006 5:00 PM - 12/28/2006 7:54 AM

Resolution

Web.ics.purdue.edu had trouble coming back up after patching. It has now been returned to service but it is not yet known caused the problem. It is still being investigated.

12/27/2006 9:08 AM - 12/27/2006 9:27 AM

Resolution

1061web05 server was rebooted and resolved this issue.

12/20/2006 8:15 PM - 12/20/2006 10:00 PM

Resolution

The ITaP services below were unavailable.<br>The issue is resolved as of 12/20/06 10:00 PM.<br><br>Additional information on other outages and scheduled changes can be viewed at the link below.<br>

12/20/2006 8:20 AM - 12/20/2006 1:31 PM

Resolution

The beneflex files have been deallocated from pap5 to complete close active enrollment. Enrollment process complete. Client asked for no notification

12/15/2006 2:00 PM - 12/15/2006 2:15 PM

Resolution

The switch in food science was power cycled and resolved this issue.

12/15/2006 9:27 AM - 12/15/2006 10:08 AM

Resolution

The file si.siadapps.esds.cluster had been deallocated from CICS for unknown reasons. PCA reallocated the file after researching the issue. No explanation could be found for the file not being up.

12/14/2006 10:50 AM - 12/14/2006 12:00 PM

Resolution

A network switch (ss-1106-c2950-04) in Food Science room 1225 was bad and was replaced by the NOC.

12/13/2006 1:29 PM - 12/13/2006 1:37 PM

Resolution

Docushare is not available and displaying an error code of 1500, unspecified database problem. System admins have confirmed the problem and are looking into it.

12/5/2006 9:36 PM - 12/5/2006 10:19 PM

Resolution

due to a command being triggered within the Data Guard facility, both the primary and standby databases were shut down

11/28/2006 11:25 AM - 11/30/2006 7:53 PM

Resolution

Veritas was unable to recover<br>the volumes.<br><br>/home/champion/k - restored, operational<br><br> /home/champion/k2 - restored, operational<br> <br>/home/champoin/k3 - filesystem has been restored and is now operational

11/25/2006 4:04 PM - 11/25/2006 4:32 PM

Resolution

docushare application was unavailable

11/21/2006 4:00 PM - 11/21/2006 4:20 PM

Resolution

There have been connectivity and response issues with the servers. The servers will be rebooted to attempt to resolve the problem. This should last only 15 - 20 minutes.

11/21/2006 12:03 PM - 11/21/2006 12:05 PM

Resolution

Exchange 03 is being failed over due to bad hardware.<br>

11/21/2006 9:05 AM - 11/21/2006 9:20 AM

Resolution

Exchange02 failed over due to a SAN connectivity issue. Exchange02 is currently up and System Admins are continuing to monitor the situation.

11/20/2006 12:08 PM - 11/20/2006 12:16 PM

Resolution

1061web05 has been rebooted to fix a problem with microsoft access and cold fusion errs.

11/20/2006 9:45 AM - 11/20/2006 11:25 AM

Resolution

A switch in Yong was rebooted (Yong-10a-c4507-01)and this will effected all data connections including wireless in Yong for about 15 minutes.The awitch has been brought back online.

11/17/2006 10:36 PM - 11/17/2006 11:00 PM

Resolution

SAN dropped paths to 2 disks on Exch04

11/17/2006 6:03 PM - 11/17/2006 6:36 PM

Resolution

Exch04 has lost SAN connectivity

11/17/2006 7:48 AM - 11/17/2006 8:40 AM

Resolution