Student Printing

As part of the Protect Purdue initiative, all print release stations have been disabled.

To release your print job please use the Mobile Release option:

Check your print history and balance

All faculty, staff and students with a Purdue career account have access to use the ITaP printers. Each is provided with an allotment of prints using the print quota system. The print quota system was implemented to reduce the costs related to careless and wasteful printing. Print quotas are assigned for the academic year (Fall and Spring Semester) and, separately, for the Summer Semester. The assigned print quotas are non-refundable. (Credit for damaged output is available upon request; see Can I receive a refund if there is a problem with my printout?)

Academic Year Quotas
Academic Year Quotas
Faculty $80
Staff $80
Undergraduate Students $40
Graduate Students $80
Student Organizations $20
Page Costs
Page Costs
Black & White 8.5 X 11 $0.04
Color 8.5 X 11 $0.12
Color 11 X 17 $0.12

Printing Etiquette

Printers are a shared resource on this campus, and it is very important that each user does their part to be courteous to fellow users and to conserve paper and toner.

Please split large files into smaller print jobs. For example: you have a 50 page PDF to print at the color printer. This PDF has a number of photos included as well. Larger jobs and graphic heavy jobs take longer to print. Be courteous of fellow users and split the job into smaller batches by printing 10 pages at a time.

Any print job that is taking longer than 10 minutes to print may be canceled by the Lab Assistant on duty to allow the fair use of resources. This 10 minute rule can be adjusted to less time if circumstances dictate.

We do our best to manage and service all ITaP printers to enable the best quality output possible; but please keep in mind that the color printers and wide format printers are not “production quality” printers. Xerox Print and Digital Services at Purdue is available to assist with large print jobs and production quality poster printing:

Printing Locations

Where are printers located? 
The printers are located in ITaP Instructional Computing Labs, libraries, and residence halls.

Where can I print color pages?
Color printers are located in the in HIKS, HSSE, LYNN, and WALC libraries, and in the URSC at SHRV.

Where/how can I print documents larger than 8.5x11 inches? 
Color Printers have the capacity to print 11 x 17 inch documents. Wide format (poster) printers are available to students in WALC and HIKS.

How long does a job stay in the release queue? 
A job is purged from the release queue after 4 hours if it has not been printed.

How do I release print jobs with Mobile Release?
Log on to with your Purdue career account username and password (not BoilerKey).
View "Jobs Pending Release" on the left side of the screen to select your job and choose your printer.
Or use "Mobile Release" at the bottom of the left side of the screen to select the printer and choose "Release" for your print job.  You can view your recent and popular printers along with all ITaP printers.
From your mobile device scan the QR code for Mobile Release: 
Mobile Release QR Code

Mobile Printing

How do I print from home to an ITaP printer? 
To print from a personal computer to an instructional lab or printer use the VPN. View the complete instructions on how to connect, and click on the system information under "Setup" on the left side of the Web page.

How do I map the printers using my laptop? 
Here are instructions for using your laptop to map the printers.

How do I print from any mobile device?
The best way to print from mobile devices is to use the PaperCut Mobility Print app. It can be downloaded on Chromebooks, iPads, iPhones, Macs, Windows, and Android devices.

You can also use PaperCut Email to Print to send PDF and image files from your mobile device to any ITaP PaperCut printer in computer labs, libraries, and other locations. Simply attach your file to an email to or Files must be less than 10 MB.

More instructions are available for printing from mobile devices.

Print Quotas

If I am taking more credit hours, shouldn't I have a larger quota? 
Quotas are based upon the average printing needs of a typical student or faculty member. Departments may choose to pay an incremental fee to have students quotas increased based on the classes they are taking. However, ITaP cannot determine what acceptable print quotas would be based on course schedules.

Can TAs who teach lab classes have a larger quota? 
We are not planning to subsidize work that TAs are doing. Our recommendation would be that a department provides a work printer for their TAs to use, or that they subsidize their quotas.

How can I tell what my quota is? How many pages have I used this semester? 
Quotas will be tracked and indicated on the release station. To view your quota balance and printing history login in to PaperCut.

What happens when I exceed my allotted print quota?
Staff cannot print when their quota has been exceeded. Funds can be added to a staff account by completing the form Request for Additional Print Quota.

Students can transfer funds to their print quota from their BoilerExpress account by using the Add Credit link on the PaperCut Account Summary page.

Will I be warned when I am about to run out of pages? 
Quota information will be provided on the release station, so individuals know how much a job cost and what their quota balance is currently. Your print history and remaining quota are also displayed in PaperCut.

How many free prints do I get? How much do prints cost? 
Print quotas are determined by your status as a student or employee. These amounts have been calculated using the costs for paper, toner, printers, and maintenance specific to each type of printer. These costs are subject to change.

Do I get a quota for the summer semester?
Yes, quotas are reset on the Wednesday after finals week of the Spring semester. Undergraduate students receive $20 for the summer, and everyone else receives $40. 

When are quotas reset for the academic year?
Quotas are reset on the Wednesday after finals week of the last Summer semester.

Can I cancel a print job once it has been sent to the printer? 
Once a job is sent to the printer it cannot be canceled. The user must pay for the print. If a large print job was released by mistake, users must see the Lab Assistant on duty. If no assistant is available, call the phone number listed on the printer. A request for a refund can then be made.

Can the general public or guests use ITaP Printers? 
Only users with a Purdue career account may access ITaP instructional computers and printers. Purdue Libraries have options available for guests and visitors. Special event accounts are given a small stipend for printing.

Can I receive a refund if there is a problem with my printout?
Credit for damaged or unprinted output is available upon request at the Help Desks in HIKS and WALC.

Refunds may be available for pages that are unacceptable due to printer or system error, system failure, or poor print quality, for example:

  • Unacceptable output due to low toner
  • Smudges on your printouts
  • Wrinkles in your pages
  • Incomplete print jobs due to system-generated errors or jobs canceled at the printer

ITaP cannot offer refunds for mistakes or output you did not expect, for example:

  • Color mismatching
  • Improper formatting
  • Print jobs taken by other people before you retrieve them from the printer
  • Jobs printed accidentally or with too many pages
  • Multiple copies printed by mistake

Note:   If a refund is issued, the consultant must retain the unacceptable pages whenever possible.

Why isn't it cheaper to print duplex? 
The cost of the paper is very small relative to the cost of a print job. Much of the cost is tied up in the cost of the printing hardware purchase and support and the toner used for printing. Very little of the cost of a print job relates to the paper. In the past, duplex used to be the default in the labs and it actually created more waste.

Student Organization Printing

What is the quota for student organizations? 
Student organizations are allotted $20 for printing. By logging on to an instructional computer using the organizations account information, printing costs will be taken from the organization's quota.

Where do I find my organization's log in information? 
The president or faculty advisor for the organization may use the ITaP account tool to learn the account name and set the password for the student organization. Visit the Account Tools page.

How do we add more money to our print quota 
Complete the form Request for Additional Print Quota. The president or advisor of the student organization must sign the form and submit it to the Business Office for Student Organizations in Schleman Hall, Room 213.

Departmental Printing

How can our department supplement a user's quota? 
Complete the form Request for Additional Print Quota. You will need a valid Departmental fund number for this quota supplement to be charged against. The tool is for supplementing individuals, not for supplementing groups or classes.

Can student workers get a larger quota? 
If a particular department or unit would like to subsidize printing for their student workers, we have the capacity to do so. In some cases, the business unit will have printers that are used for administrative purposes and will not be under the quota system. In this instance, student workers will not be charged when they print.

Can my department add a printer on this system?
There are several strategies outlined to allow departments or colleges to participate in the central quota system. If a department or faculty member has printing needs for TA's, student workers, or specific courses above what the print quota system allows, please contact ITaP Learning Spaces.

Wide Format Printing

Wide format (poster) printers are available to students in WALC and HIKS.

What can I print?
You cna print posters, large documents, and high quality images. The high quality images should be at least 200 dpi. At least one edge of the poster cannot exceed 40 inches. Max printable width is 39.37 inches.

How much does it cost?
The cost is $4 per linear foot. Your poster will be printed on a roll 36 or 40 inches wide, and you will be charged based on the length of paper you use. A 36 inch wide poster that is 24 inches tall would use 2 linear feet of paper and cost $8. You must transfer money from your BoilerExpress account to your PaperCut account to pay for wide format printing.

Where are the printers?
There are two (2) wide format printers.- One is on the second floor of WALC.- The other is on the main floor of Hicks Undergraduate Library.

When can I print a wide format job?
You can print when the ITaP desk near the printer is staffed. Your job is released to print by the staff member. Your job is released to printer by the staff during normal staffing times.

Conserving Paper and Resources

How can I conserve paper and resources in the ITaP labs? There are many ways to conserve paper and resources in the instructional labs. By being conscious of wasteful and careless printing, less paper, toner and resources may be used.

Format your paper: By changing the default margins of 1.25" to 1" or smaller, you may be able to reduce the number of pages you print. Also, spell check documents. By reducing spelling errors and mistakes, you may avoid reprints. Decreasing font size can also lessen the amount of paper used in printing if acceptable by your instructors.

Only print what you need: Try printing only final copies of your documents. Also avoid printing emails and Web pages. Read emails and web pages online or save them to your computer for future reading.

Submit assignments electronically: Ask our instructors if they will accept electronic submissions of assignments via email, BrightSpace, FileLocker, or other means. 

Print multiple pages on a single sheet of paper: Try using duplex printing or print two or four pages on a single side of paper to include even more printing pages on a single sheet of paper.

Only click "print" once: Even if your job hasn't printed yet, it still may be in the queue. Pressing "print" more than once will add multiple jobs to the queue, use more paper, and use more of your print quota.

Use "Print Preview": Check your document before printing. Using "Print Preview" will allow you to view the page as you want it printed and also allow you to make needed changes.

Print only a selection of the page: Print a selection of the text from a document or web page by highlighting the text you want to print and left-clicking and dragging across it. From the "File" menu, select Print. In the print window under "Print Range" choose Selection and then click Ok. Only the selected text should print.