ITaP Customer Service Center

The mission of the Customer Service Center is to provide the Purdue community with quality solutions to issues regarding ITaP resources through teamwork and collaboration with our IT partners.  Our primary goal is to serve as the first point of contact for students, faculty, staff and others seeking assistance with ITaP Services.  The staff at the ITaP Customer Service Center will work to resolve your issue upon first contact.  In the event we are unable to resolve your issue, we will escalate and/or redirect you to the appropriate support service. 

Contact or Visit Us

By Phone:  765-49-44000

By Email:

Self Help Knowledge Base:

In Person:  Our walk-up desks are located either on the main floor of the Humanities, Social Science, and Education Library (HSSE) in the Stewart Center (Room 135) or at the first floor information desk in the Wilmeth Active Learning Center (WALC).

Hours of Operation

The ITaP Customer Service center is available by phone and by email 24 hours a day, 7 days a week.

Our walk-up locations are available:

Monday - Thursday
9:00am - 8:00pm

9:00am - 6:00pm

1:00pm - 5:00pm

1:00pm - 6:00pm

Purdue University, 610 Purdue Mall, West Lafayette, IN 47907, (765) 494-4600

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