ITaP Customer Service Center

The primary goal of the ITaP Customer Service Center is to serve as the first point of contact for students, faculty, staff and others seeking assistance with ITaP Services. The staff at the ITaP Customer Service Center will work to resolve your issue upon first contact. In the event we are unable to resolve your issue, we will escalate and/or redirect you to the appropriate support service. The mission of the ITaP Customer Service Center is to provide the Purdue community with quality solutions to issues involving ITaP resources through teamwork and collaboration with our campus IT partners.

Get regular updates on Purdue IT news and deals on hardware and software by following @PurdueIT on Facebook and Twitter and on Instagram @Purdue_IT. 

Contact or Visit Us

By Phone:  765-494-4000 (44000 when dialing from a campus phone)

By Email:  itap@purdue.edu

Self-help Knowledge Base:  http://www.purdue.edu/goldanswers

In Person
Our walk-up help desk is located on the main floor of the Humanities, Social Science, and Education Library (HSSE) in the Stewart Center (STEW), Room 135 (door under the mural). 

Hours of Operation

The ITaP Customer Service Center is available by phone and by email 24 hours a day, 7 days a week*.

Our walk-up location in the HSSE Library is available:

Monday through Thursday
9:00am - 8:00pm

Friday
9:00am - 6:00pm

Saturday
1:00pm - 5:00pm

Sunday
1:00pm - 6:00pm

 

*The CSC is closed during University holidays.

Purdue University, 610 Purdue Mall, West Lafayette, IN 47907, (765) 494-4600

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Trouble with this page? Disability-related accessibility issue? Please contact ITaP at itap@purdue.edu.