Before you get rid of your old phone and upgrade to a new one, sign up for BoilerKey self-recovery to make the transition quick and simple and to protect you from being locked out of your Purdue account.
Step 1: Go to purdue.edu/boilerkey and select “Register for Self-Recovery.”
Step 2: Enter your phone number and get a verification code sent to you via text message.
Step 3: Enter your verification code onto the website. Your self-recovery option is now set up.
Step 4: As an extra precaution, you can download 10 backup codes you can use for self-recovery if you no longer have access to your phone. Go to purdue.edu/boilerkey and select “Manage”. At the bottom of the next page, click on “Obtain List of BoilerKey One-Time Use Backup Codes.” These 10 codes should be printed out and stored in a secure place; each code can only be used one time for self-recovery. To use one of these codes to log in, your password should be “PIN#,10-DIGIT-CODE”
NOTE: If you have not registered your phone number for self-recovery nor printed out a list of backup codes, then you will need to call the ITaP Customer Service Center.
Last updated: December 8, 2021