ITaP Newsroom

Here you can find the latest news about ITaP services and events. For outage information, visit our critical services dashboard.

Latest from the Newsroom

October `22

PSS Cybersecurity Awareness Month Newsletter

October 06, 2022

Welcome to PSS Cybersecurity Awareness Month! Large-scale cyberattacks make the news, but that’s just the tip of the iceberg. Cybercrime is on the rise, and most attacks go unreported.

September `22

BoilerKey two-factor authentication outage scheduled for 8 a.m. Sunday, Oct. 9

September 29, 2022

BoilerKey two-factor authentication will be down from 8 to 9:30 a.m., Sunday, Oct. 9, as ITaP conducts critical maintenance.

Student email-to-print service ends Oct. 1

September 27, 2022

The email-to-print functionality for ITaP and other learning spaces printers (those in ITaP computer labs and residence halls) will end on Saturday, Oct. 1. Students should use the PaperCut Mobility Print app to print from their personal devices, including laptops and phones.

Need training? Virtual, live and on-demand resources for getting the most out of technology  

September 23, 2022

According to the survey of more than 3,800 faculty, staff and graduate students, there is a significant need for training regarding collaboration tools like Microsoft Teams and the various other Microsoft Office 365 tools commonly used on University computers.  

October workshops: Microsoft Teams, SharePoint, Power Automate and Power Apps

September 23, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams, SharePoint, Power Automate, and Power Apps

Email/directory system maintenance scheduled for 10 a.m. Saturday , Oct. 1

September 23, 2022

ITaP will be performing maintenance on Purdue's email/directory system from 10 a.m. until noon, Saturday, Oct. 1.

Authentication software patching scheduled for 10 a.m. Saturday  

September 15, 2022

Users may experience intermittent authentication issues from 10 a.m. to noon on Saturday, Sept. 17, as ITaP works to address a vulnerability in our authentication management system.  

Virtual Microsoft Teams, SharePoint workshops scheduled for September

September 13, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams and SharePoint.

Anvil accelerates sustainability and photosynthesis research

September 09, 2022

Purdue’s Anvil supercomputer is helping a Michigan State research team study processes associated with photosynthesis and plant metabolism, and apply those insights to facilitate more efficient energy conversion to meet today’s sustainability challenges.

Anvil used to train cancer researchers in big data analysis

September 08, 2022

Purdue’s powerful Anvil supercomputer is being used to train a group of cancer researchers – from graduate students to professors and practicing physicians – on big data management, analysis and visualization skills.

August `22

Program to raise University’s awareness about cybersecurity 

August 25, 2022

“This program aims to be a resource for anyone with cyber security questions, or those needing more information or who want to raise awareness among their staff or students."

New BoilerBot to help resolve BoilerKey passcode issues

August 22, 2022

The new BoilerBot chatbot feature available on the ITaP webpage is designed to help you quickly resolve passcode issues you may have with BoilerKey two-factor authentication.  

Call-back feature to reduce time on phone with tech support 

August 11, 2022

ITaP’s Customer Service Center now has a call back option for those waiting on the phone in need of tech support. callers will be given the option to request a “call back” after being on hold for 60 seconds. Callers can enter their 10-digit (non-International) phone number and will retain their place in line.

July `22

Prepare to connect to Purdue’s WiFi network before arriving on campus

July 19, 2022

Before you come to campus this fall, set up your devices (laptops, tablets, and phones) to automatically connect to the PAL 3.0 wireless system when you arrive on campus for the start of the semester.

Starting Aug. 5, basic Microsoft 365 authentication profiles to be disabled

July 19, 2022

Starting Friday, Aug. 5, all Purdue campuses will begin disabling Microsoft 365 protocols that are still using basic authentication. Most Purdue email users, including those who use Microsoft’s multi-factor authentication (MFA) , will not be affected by this change. 

Four Winds digital signs to receive software updates 

July 11, 2022

Four Winds Interactive software, an application used by many digital signs across the Purdue campus, will receive a series of upgrades starting Monday, July 18, and lasting through Aug. 18.

Purdue to utilize SecureW2 service to onboard new users to campus Wi-Fi services

July 07, 2022

SecureW2 automates the configuration process by installing any needed certificates and changing settings that previously confused users. In addition, SecureW2 can be run on devices anywhere, so new students, staff and faculty will be ready to connect to Wi-Fi upon arrival to campus. 

Microsoft workshops offered for SharePoint Online, Power Automate

July 05, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using SharePoint Online and Power Automate, a tool which helps you create automated workflows.

June `22

Anvil accelerates genome sequencing for studying psychiatric disorders

June 30, 2022

Purdue’s Anvil supercomputer has helped one research team better understand how DNA changes relate to psychiatric disorders such as schizophrenia and post-traumatic stress disorder.

Rosen Center for Advanced Computing staff to present at research computing conference

June 28, 2022

Rosen Center for Advanced Computing (RCAC) staff will present posters and papers about topics such as Purdue’s powerful new Anvil supercomputer, biocontainers and workforce development, lead a tutorial about Anvil’s interactive computing capabilities and moderate a panel discussion about student programs at the upcoming Practice and Experience in Advanced Research Computing (PEARC) conference held in Boston from July 10-14, 2022.

Anvil ranked 143rd on list of world’s most powerful supercomputers

June 02, 2022

Purdue’s Anvil supercomputer has debuted at number 143 on the Top500 list of the world’s most powerful supercomputers, announced May 30 at the ISC22 supercomputing conference.

May `22

Starting June 1, warning banner to alert users of email from non-Purdue sources

May 20, 2022

To combat email spear phishing and other cyber-attacks, emails sent to personal Purdue email accounts from external sources will now appear with a warning banner designed to remind the recipient to use caution when opening links or attachments.

Research Computing develops software container tools for bioinformatics research

May 12, 2022

Purdue Research Computing now offers biocontainers – software containers designed for Purdue’s community clusters that contain more than 400 commonly used bioinformatics tools.

With MFA in place, compromised account issues plummet

May 10, 2022

The adoption of MFA for University email has helped lower the number of compromised accounts reported to ITaP. Even though, users are still cautioned to remain vigilant for phishing and other attacks when using email.

Professor developing numerical tools for astrophysical modeling with the help of Anvil supercomputer

May 05, 2022

Purdue’s powerful new Anvil supercomputer is helping unlock the secrets of space weather.

Security enhancements to email could affect international travelers

May 04, 2022

In June, Purdue System Security plans to enact a geo-block for email that does not use Office 365 and Microsoft Multi-Factor Authentication (MFA) and is being sent from an international IP address. This is being done as part of the MFA deployment to ensure all University email is protected, including any sent outside of Office 365.

BoilerKey login page to receive update May 12

May 04, 2022

The update will modify the look and feel of the login page, incorporating the Purdue logo and increasing the font size to make features like the link to BoilerKey help easier to find.

April `22

Purdue professor estimates the number of tree species with the help of Research Computing supercomputers

April 23, 2022

Jingjing Liang, an assistant professor of quantitative forest ecology in the department of forestry and natural resources, recently led a team that produced the first ever estimate of the total number of tree species in the world – and they did it with the help of Research Computing’s Bell community cluster supercomputer.

Envision Center hosting ITaP student poster session on April 25

April 18, 2022

Student workers from Research Computing and other areas of ITaP will present digital posters about their work at the Envision Center on Monday, April 25 from 1-5 p.m.

Microsoft workshops offered for SharePoint Online

April 08, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using SharePoint Online. 

Warning banner to alert users of email from non-Purdue sources 

April 04, 2022

To combat email spear phishing and other cyber-attacks, emails sent to personal Purdue email accounts from external sources will soon appear with a warning banner designed to remind the recipient to use caution when opening links or attachments.  

March `22

Women in HPC group hosting data processing training, speaker series in April

March 31, 2022

Purdue's Women in High-Performance Computing group is hosting a data processing training and a speaker series in April.

New to Microsoft Teams? Recorded workshops, support documents available online 

March 31, 2022

ITaP’s Collaboration team has partnered with Microsoft to provide access to a wide range of live virtual workshops and training covering a variety of topics involving Teams.

Research Computing’s Fortress storage archive expands capacity

March 31, 2022

The Fortress archival storage system has a new tape library that has expanded the archive’s capacity by a factor of five, from approximately 50 petabytes of data to more than 250 petabytes.

Purdue computer scientist searching for ‘buried treasure’ with cloud extension to community clusters

March 27, 2022

A Purdue professor who searches for factors of very large numbers – work that is essential to keeping everything from nuclear weapons to personal banking information secure - is using new hybrid cloud capabilities between Purdue community HPC clusters and the Microsoft Azure HPC cloud in his hunt.

New Bell cluster GPUs helping Purdue researchers in neuroscience, chemical engineering

March 04, 2022

As part of a push to expand GPU computing capabilities to meet the needs of researchers working in AI and machine learning, Purdue Research Computing has added eight MI50 AMD GPUs and six MI60 AMD GPUs to the Bell community cluster – and they are already making a big impact on campus.

February `22

Purdue’s Anvil supercomputer aids in drug discovery

February 24, 2022

Purdue’s powerful new Anvil supercomputer is helping one researcher accelerate his biomolecular simulations and unlock new treatments for heart disease.

ITaP warns of recent email spear phishing efforts

February 24, 2022

ITaP is warning Purdue email account users of a recent increase in spear phishing activities. A few recent examples involve individuals creating email accounts using services such as Gmail with an address, display name, and signature that impersonate Purdue personnel. The attackers then send targeted messages to individuals in the same department requesting information from the recipient.

Research Computing senior scientist awarded $25,000 Better Scientific Software fellowship

February 23, 2022

Amiya Maji, a senior computational scientist for Research Computing, has been named a 2022 Fellow by the Better Scientific Software (BSSw) Fellowship Program, which aims to foster and promote practices, processes, and tools to improve developer productivity and software sustainability of scientific codes.

January `22

Microsoft Multi-Factor Authentication required for West Lafayette faculty and staff email starting in February 2022

January 18, 2022

Starting in February 2022, all West Lafayette faculty and staff will be required to use Microsoft Multi-Factor Authentication as part of the security measures for protecting their @purdue.edu email.

January `22

Microsoft workshops offered for SharePoint Online, Power Automate

January 71, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using SharePoint Online and Power Automate, a tool which helps you create automated workflows.

December `21

SharePoint maintenance outage scheduled for Dec. 27-30

December 13, 2021

Campus SharePoint 2013 sites will be unavailable from 12 a.m. Monday, Dec. 27 through midnight on Thursday, Dec. 30, to undergo critical maintenance.

Planning to get a new phone? Make sure to set up BoilerKey self-recovery before you go shopping for one

December 08, 2021

November `21

Help identify phishing attacks: Report suspicious emails using Outlook tools

November 24, 2021

Faculty, staff and students can all report questionable emails with a simple click of a button – allowing security staff to combat the onslaught of malicious messages that could allow cybercriminals to access information like bank account numbers, academic and health data, and more.

Protect your email, help end phishing attacks: Microsoft MFA to be required soon

November 10, 2021

Setting up MFA not only helps protect your own personal and professional information but should also drastically reduce the phishing attacks appearing in your inbox. In 2021, the West Lafayette campus has experienced over 4,200 compromised accounts, more than double the number in 2019. Most of the compromised accounts started with someone clicking a link in a phishing email.

October `21

Research Computing scientist co-PI on $15 million NSF Institute

October 28, 2021

Research Computing senior research scientist Carol Song is the co-principal investigator on a five year $15 million award from the National Science Foundation establishing a new institute for geospatial data-driven scientific research. The institute is part of the NSF’s Harnessing the Data Revolution (HDR) Big Idea, which is a national effort to enable new modes of data-driven discovery that will address fundamental questions at the frontiers of science and engineering.

Purdue research team develops machine learning framework to describe complex catalyst surfaces using Gilbreth, Halstead clusters

October 28, 2021

Purdue chemical engineers have used Research Computing community clusters to develop a machine learning framework that creates various structural models of how a catalyst, aiding a chemical reaction, might be transformed under the reaction environment.

CAAV conference happening at Purdue next week

October 27, 2021

Purdue’s Envision Center will host the sixth annual Campus Alliance for Advanced Visualization (CAAV) conference on Nov. 1-4. Laura Theademan, senior operations manager for the Envision Center, is the conference chair.

Microsoft workshops offered for Teams, OneDrive and Bookings

October 21, 2021

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams, Bookings and OneDrive. 

Purdue email to require Microsoft Multi-Factor Authentication to enhance account security

October 08, 2021

West Lafayette faculty, staff and students are encouraged to add second layer of security to their email and Office 365 accounts now, but security tool will soon be required for all users.

Microsoft workshops scheduled for October

October 04, 2021

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams and OneDrive. 

September `21

Microsoft workshops scheduled for September

September 14, 2021

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams, OneDrive and Bookings.  

Envision Center helps professor study how memories form with virtual reality for mice

September 08, 2021

A Purdue research term worked with the Envision Center to design a virtual reality environment for mice that they could use to study how memories form.

ITaP status page offers information about service disruptions and scheduled maintenance

September 03, 2021

ITaP’s "service status" page provides up-to-date information related to service disruptions, scheduled maintenance, and other issues affecting IT-related service offerings for the West Lafayette and regional campuses.

August `21

Purdue partnership gives students, faculty and staff access to latest technology research

August 27, 2021

ITaP has partnered with Gartner, the world’s leading research and advisory company, to provide students, staff and faculty with the latest technology research and resources.

Career account files to be inaccessible Sept. 4 from 4 to 10 p.m.

August 23, 2021

Update: Due to scheduling conflicts, the maintenance scheduled for this weekend is being rescheduled to a future date. There is no planned interruption of service for Sept. 4.

Research Computing playing leading role in $2 million sustainability project

August 19, 2021

Research Computing is playing a leading role in the Global to Local Analysis of Systems Sustainability (GLASSNET) project, a collaborative effort to address sustainability issues related to land and water use that is funded by a $2 million award from the NSF.

Geddes composable cloud platform advancing science through national computing network

August 17, 2021

Purdue’s new cloud-based composable platform, Geddes, is one of the top resources used by researchers on the Open Science Grid’s (OSG) Open Science Pool, a collection of computing resources available to researchers across the country.

July `21

Career account files to be inaccessible Aug. 7 from 4 to 10 p.m.

July 29, 2021

Maintenance is scheduled from 4 to 10 p.m., Saturday, Aug. 7, to the career account infrastructure. During this time, users should avoid accessing their career account files and department file shares and may have difficulty logging into labs and other supported workstations.

Summer technology upgrades means instructors should visit their classroom before the first day of fall class

July 29, 2021

Classroom upgrades include updated computers, more webcams, new projectors, new audio systems and new touch-screen controls. Instructors are encouraged to visit their classroom before the start of the fall semester to become familiar with the latest technology changes.

Math data centers scheduled maintenance outage this Saturday

July 26, 2021

Power work scheduled to start at 8 a.m. and last throughout the day. Users should prepare by shutting down their systems.

Purdue-led workshop series produces report on best practices for regulated research data

July 15, 2021

Purdue to host visualization conference this fall

July 14, 2021

Skype for Business to be retired July 31

July 02, 2021

The messaging tool Skype for Business is set to be retired at the end of July as Microsoft transitions the service to Teams.

June `21

Password and BoilerKey changes unavailable Saturday morning, July 10

June 30, 2021

Cisco Jabber update coming June 28

June 22, 2021

Envision Center VR app teaches residential construction safety

June 21, 2021

Reminder: Re-boot computer to receive alert notifications

June 08, 2021

An update to the Alertus emergency response notification system took place in late May, and users who have not had their University-supported computers connected to the Purdue network should reboot their machines.

Research Computing expanding GPU capabilities to meet researchers’ AI needs

June 01, 2021

May `21

Purdue research team using community clusters to track COVID-19 variants and malaria

May 21, 2021

University computers to receive update to Alertus notification system

May 12, 2021

An update to the Alertus emergency response notification system is scheduled to take place on Saturday, May 22, and users will need to reboot their computers to ensure that they can continue to receive emergency notifications.

April `21

ITaP community cluster used to model enterovirus antibodies

April 21, 2021

Envision Center app helps train future nurses

April 21, 2021

Worried about unwanted Zoom guests? Follow these security best practices

April 15, 2021

Prevention is the best way to weed out unwanted guests in Zoom meetings. Take control of your classes, online events and meetings with these Zoom security best practices.

Machine learning tool for astronomical data deluge developed on Brown community cluster

April 12, 2021

February `21

Database update scheduled for Feb. 27

February 26, 2021

Beginning at 10 a.m., Saturday, Feb. 27, ITaP will be updating multiple databases which affects access to a number of services.

Early user program to connect researchers, educators with Anvil supercomputer

February 25, 2021

Deadline to apply for early user program for Anvil, Purdue’s new NSF Category I large capacity computational research platform, is April 30. A webinar for those interested in applying will be held March 12.

Users may need to reset wireless devices after March 4 update to network

February 24, 2021

A network update to the PAL 3.0 and Eduroam wireless networks is scheduled to take place at 11 p.m. on March 4, and users may need to reset their wireless devices to access the network.

Purdue selected as one of five Microsoft Azure HPC and AI Collaboration Centers

February 23, 2021

Microsoft announced today that Purdue will be one of five inaugural Microsoft Azure HPC and AI Collaboration Centers. Purdue will demonstrate best practices for using Microsoft’s Azure HPC cloud computing platform to augment on-campus supercomputers, including Purdue’s flagship Anvil system.

Microsoft workshops scheduled for October

February 1-, 2021

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams and OneDrive. 

Purdue team develops powerful new machine learning technique using Gilbreth community cluster

February 05, 2021

A Purdue team has used the Gilbreth community cluster operated by ITaP Research Computing to develop a new algorithm that uses the power of multiple GPU nodes to accelerate the training time of machine learning models.

Apple wants you to change your @purdue.edu Apple ID? The request is legitimate.

February 05, 2021

Apple users have until March 6 to update their Apple ID and recovery email address or risk losing the ability to use their Apple ID. The change is necessary as Purdue and Apple implement a “federated” system that will make it easier to set up and share Apple devices for classroom and other purposes.

January `21

Password and BoilerKey changes unavailable Saturday morning, Jan. 30

January 28, 2021

From 8 a.m. to 10 a.m. Eastern Time on Saturday, Jan. 30, the password and BoilerKey services will be unavailable due to scheduled maintenance.

COVID-19 scams persist and some students are falling for them: What to look for and how to avoid being phished

January 22, 2021

Working from home during the COVID-19 pandemic has changed how we communicate with peers and colleagues. Here are the top 5 email scams at Purdue and how to avoid getting duped.

Microsoft Teams to replace Skype for Business on Jan. 30 for Purdue West Lafayette users

January 15, 2021

Microsoft is retiring Skype for Business in favor of Microsoft Teams. ITaP began retiring Skype on Jan. 16 on machines supported by CSDS; devices supported by local IT departments will see Skype uninstalled on Jan. 30.

Zoom – Important Changes for Spring Semester

January 14, 2021

A new agreement between Purdue and the video conferencing service Zoom will allow all faculty, staff and students to access the platform’s education-level account for the spring 2021.

January `21

Career account files to be inaccessible Sept. 4 from 4 to 10 p.m.

January 91, 2021

Update: Due to scheduling conflicts, the maintenance scheduled for this weekend is being rescheduled to a future date. There is no planned interruption of service for Sept. 4.

August `20