ITaP Newsroom

Here you can find the latest news about ITaP services and events. For outage information, visit our critical services dashboard.

Latest from the Newsroom

January `23

Purdue IT’s Desktop Support goes way beyond laptops and printers

January 17, 2023

Despite the word “desktop” in its name, Cooperative Services Desktop Support is responsible for approving, acquiring and supporting much of the technology needed to run a modern campus

Faster Wi-Fi speed, stronger connectivity coming to campus

January 09, 2023

With the upgrade, wireless users should expect to see network speeds four times faster than the current average speed of 150 Mbps with better connectivity in user-dense area

December `22

Purdue Information Technology collects $1,400 and 2,323 pounds of food for local food bank

December 16, 2022

On Dec. 7, teams constructed mini-golf holes from non-perishable items that could be donated to the local Food Finders Food Bank.

November `22

New phone? Lost phone? Your step-by-step guide to reconnecting with BoilerKey

November 21, 2022

Whether you just purchased a new phone or have lost your phone, setting up a BoilerKey connection is vital to connecting to many of the tools and services needed at Purdue. Follow the steps below to re-establish BoilerKey.

Be alert! Phishing attacks growing more sophisticated

November 18, 2022

Large-scale cyberattacks make the news, but that’s just the tip of the iceberg. Cybercrime is on the rise, and most attacks happen from phishing emails

Building a better IT organization: The persistent pursuit of best

November 17, 2022

Ask Ian Hyatt, the chief information officer of Purdue’s central IT organization, what his organization's goals are, and he sums it up with what some would call an audacious statement: We want to be the premiere information technology organization in higher education.

Thinking new phone? Register for BoilerKey Self-Recovery first!

November 16, 2022

Before you purchase your next phone (or lose it) you can register for BoilerKey Self-Recover, which allows you to quickly and easily setup BoilerKey on your new device without the need for additional assistance. 

Discounts on Apple, Dell technology available for Purdue faculty, staff, students, and families

November 07, 2022

Shopping for a new device? ITaP has partnerships with Apple and Dell that provide discounts for faculty, staff, students and their families.

October `22

Create professional quality content quickly with Video Express

October 28, 2022

Creating high-quality, professional-looking course content from your home or office computer can be difficult. Purdue’s Video Express rooms, however, were designed with educator’s needs in mind.

Microsoft workshops scheduled for November: Teams, SharePoint

October 24, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams, and SharePoint.

PSS Cybersecurity Awareness Month Newsletter

October 14, 2022

Welcome to PSS Cybersecurity Awareness Month! Large-scale cyberattacks make the news, but that’s just the tip of the iceberg. Cybercrime is on the rise, and most attacks go unreported.

PSS Cybersecurity Awareness Month Newsletter

October 06, 2022

Welcome to PSS Cybersecurity Awareness Month! Large-scale cyberattacks make the news, but that’s just the tip of the iceberg. Cybercrime is on the rise, and most attacks go unreported.

September `22

BoilerKey two-factor authentication outage scheduled for 8 a.m. Sunday, Oct. 9

September 29, 2022

BoilerKey two-factor authentication will be down from 8 to 9:30 a.m., Sunday, Oct. 9, as ITaP conducts critical maintenance.

Student email-to-print service ends Oct. 1

September 27, 2022

The email-to-print functionality for ITaP and other learning spaces printers (those in ITaP computer labs and residence halls) will end on Saturday, Oct. 1. Students should use the PaperCut Mobility Print app to print from their personal devices, including laptops and phones.

Need training? Virtual, live and on-demand resources for getting the most out of technology  

September 23, 2022

According to the survey of more than 3,800 faculty, staff and graduate students, there is a significant need for training regarding collaboration tools like Microsoft Teams and the various other Microsoft Office 365 tools commonly used on University computers.  

October workshops: Microsoft Teams, SharePoint, Power Automate and Power Apps

September 23, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams, SharePoint, Power Automate, and Power Apps

Email/directory system maintenance scheduled for 10 a.m. Saturday , Oct. 1

September 23, 2022

ITaP will be performing maintenance on Purdue's email/directory system from 10 a.m. until noon, Saturday, Oct. 1.

Authentication software patching scheduled for 10 a.m. Saturday  

September 15, 2022

Users may experience intermittent authentication issues from 10 a.m. to noon on Saturday, Sept. 17, as ITaP works to address a vulnerability in our authentication management system.  

Virtual Microsoft Teams, SharePoint workshops scheduled for September

September 13, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams and SharePoint.

Anvil accelerates sustainability and photosynthesis research

September 09, 2022

Purdue’s Anvil supercomputer is helping a Michigan State research team study processes associated with photosynthesis and plant metabolism, and apply those insights to facilitate more efficient energy conversion to meet today’s sustainability challenges.

Anvil used to train cancer researchers in big data analysis

September 08, 2022

Purdue’s powerful Anvil supercomputer is being used to train a group of cancer researchers – from graduate students to professors and practicing physicians – on big data management, analysis and visualization skills.

August `22

Program to raise University’s awareness about cybersecurity 

August 25, 2022

“This program aims to be a resource for anyone with cyber security questions, or those needing more information or who want to raise awareness among their staff or students."

New BoilerBot to help resolve BoilerKey passcode issues

August 22, 2022

The new BoilerBot chatbot feature available on the ITaP webpage is designed to help you quickly resolve passcode issues you may have with BoilerKey two-factor authentication.  

Call-back feature to reduce time on phone with tech support 

August 11, 2022

ITaP’s Customer Service Center now has a call back option for those waiting on the phone in need of tech support. callers will be given the option to request a “call back” after being on hold for 60 seconds. Callers can enter their 10-digit (non-International) phone number and will retain their place in line.

July `22

Prepare to connect to Purdue’s WiFi network before arriving on campus

July 19, 2022

Before you come to campus this fall, set up your devices (laptops, tablets, and phones) to automatically connect to the PAL 3.0 wireless system when you arrive on campus for the start of the semester.

Starting Aug. 5, basic Microsoft 365 authentication profiles to be disabled

July 19, 2022

Starting Friday, Aug. 5, all Purdue campuses will begin disabling Microsoft 365 protocols that are still using basic authentication. Most Purdue email users, including those who use Microsoft’s multi-factor authentication (MFA) , will not be affected by this change. 

Four Winds digital signs to receive software updates 

July 11, 2022

Four Winds Interactive software, an application used by many digital signs across the Purdue campus, will receive a series of upgrades starting Monday, July 18, and lasting through Aug. 18.

Purdue to utilize SecureW2 service to onboard new users to campus Wi-Fi services

July 07, 2022

SecureW2 automates the configuration process by installing any needed certificates and changing settings that previously confused users. In addition, SecureW2 can be run on devices anywhere, so new students, staff and faculty will be ready to connect to Wi-Fi upon arrival to campus. 

Microsoft workshops offered for SharePoint Online, Power Automate

July 05, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using SharePoint Online and Power Automate, a tool which helps you create automated workflows.

June `22

Anvil accelerates genome sequencing for studying psychiatric disorders

June 30, 2022

Purdue’s Anvil supercomputer has helped one research team better understand how DNA changes relate to psychiatric disorders such as schizophrenia and post-traumatic stress disorder.

Rosen Center for Advanced Computing staff to present at research computing conference

June 28, 2022

Rosen Center for Advanced Computing (RCAC) staff will present posters and papers about topics such as Purdue’s powerful new Anvil supercomputer, biocontainers and workforce development, lead a tutorial about Anvil’s interactive computing capabilities and moderate a panel discussion about student programs at the upcoming Practice and Experience in Advanced Research Computing (PEARC) conference held in Boston from July 10-14, 2022.

Anvil ranked 143rd on list of world’s most powerful supercomputers

June 02, 2022

Purdue’s Anvil supercomputer has debuted at number 143 on the Top500 list of the world’s most powerful supercomputers, announced May 30 at the ISC22 supercomputing conference.