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Desktop files on ITaP-supported computers moving to backed up, secure network storage in February

Files saved to the desktop of Purdue-supported computers now are saved to the computer’s hard drive, where they’re not routinely backed up and, in the case of a laptop, potentially unsecure.

In February, ITaP will begin redirecting files saved to the desktop to the user’s career account storage space on Purdue’s network instead. The change affects nearly 4,200 Purdue employees whose computers are supported by ITaP’s Cooperative Services Desktop Support (CSDS) staff. Only these centrally supported computers are affected.

Once the transition is complete, the change should be largely invisible. Users will still see the files right where they put them on the computer’s desktop. Behind the scenes, the files will simply be residing in the user’s career account space on network storage rather than on the computer’s hard drive.

Files saved to the hard drive now, including desktop files, are not backed up unless a user takes extraordinary action to do so. Career account storage, on the other hand, is backed up regularly. If there is a problem with a computer, or a user gets a new computer, this makes it easier to recover vital files. Purdue’s network storage also offers security advantages, especially over files stored on a laptop, which may be accessible to anyone if that laptop is lost or stolen.

To aid the transition, ITaP will be asking users to clean up their computers’ desktops by removing files that are no longer needed. ITaP will then note users’ current desktop storage demands and provide each of them with a like amount of space in their career accounts, with flexibility to grow. This process might take a day or two, during which time ITaP will ask users to try not to save anything new to their desktops. CSDS service managers will contact users when the process is set to begin and again when it is complete.

The ITaP Customer Service Center help desk at 49-44000 is ready to assist anyone with questions about this change, or who experiences any issues after it is made.

Last updated: Dec. 12, 2016