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Studio Support

Having trouble with one of our tools?

Email tlt@purdue.edu

Have an emergency after hours?

Call 765.494.4000

Before contacting us, please have the following information available:

  • Which studio app you are using?
  • If this is an assignment, which class is it for?
  • At what date & time did you experience the issue?
  • What details can you provide about your device? (PC, Mac, iPhone, Android, etc...)
  • If you're using a web browser, what kind? (Internet Explorer 9, Chrome, Firefox, etc...)
  • If you're using a web browser, what specific URLs are you having trouble with?
  • What steps did you take right before you experienced the issue?