Having trouble with one of our tools?
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Before contacting us, please have the following information available:
- Which studio app you are using?
- If this is an assignment, which class is it for?
- At what date & time did you experience the issue?
- What details can you provide about your device? (PC, Mac, iPhone, Android, etc...)
- If you're using a web browser, what kind? (Internet Explorer 9, Chrome, Firefox, etc...)
- If you're using a web browser, what specific URLs are you having trouble with?
- What steps did you take right before you experienced the issue?